I'm using a Samsung UE55TU8500U TV, but it has a problem: the screen randomly turns on and off. As a result, I contacted Samsung, and they dispatched a team. The team that arrived, however, stated that the TV had a problem with the panel and that the warranty had expired, offering to replace the panel for 8500 ₺. I bought this TV for the same price 2.5 years ago. Furthermore, the panel malfunction is not the result of my negligence; it is a product defect. I am extremely upset and enraged by the situation in which they demand 8500 ₺ from the end-user for a panel replacement. Due to Samsung's error and the resolution of my concern, I demand a free panel replacement. Many users have reported the same problem, indicating that defective products are being sold. If my problem is not resolved, I will file a complaint with the Consumer Court. It is not acceptable to sell a new TV and then demand payment for a part worth the price of the device after two years.
I purchased my Samsung UE58TU7000 TV 4.5 years ago. Within just 4.5 years, it developed a serious panel failure and display problem; now the TV is completely unusable and won't turn on at all. I've been suffering from this since August 30, 2025. When I contacted Samsung customer service, they clearl...
My Samsung 55TU8500 television's warranty, which I purchased in 2021, expired at the end of April 2023. The screen abruptly turned on and off two months after the warranty expired. Since the day I bought it, I've been using it for 2-3 hours per day. The television turns on and off by itself. Friends...
I have been using my Samsung 50TU8000 TV for about 3.5 years, and recently it started showing a serious issue: the screen flickers, turns itself on and off repeatedly, and now the television no longer powers up properly. Before contacting service, I did my research and discovered that this is a com...
I purchased my Samsung UE58TU7000 TV about 4.5 years ago from Media Markt Emaar. Despite such a short usage period, the television developed a serious panel failure and display problem. Since August 30, 2025, the TV has been completely unusable — the screen no longer works, and the device will not p...
I started experiencing a panel malfunction on my Samsung UE55TU800U television. The same issue had occurred once before, but at that time the device fixed itself, so I did not request service. For about 15 days now, the panel malfunction has returned and this time it has become permanent. When I res...
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