5
Resolved

Samsung UE50TU8000 4K Television Display Panel Broke In Two Years

Samsung UE50TU8000 4K Television Display Panel Broke In Two Years
Özay
December 5, 2023 12:44 AM44
Özay's Thank You Message
Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey all kinds of information, suggestions, opinions, and solution requests related to our products and services through the contact us section and our call center. Best regards, Samsung Electronics Turkey

I bought the Samsung UE50TU8000 4K television two and a half years ago. and now the display panel is broken and malfunctioned. Samsung is a global brand, but our trust has been shaken. please find a solution to this. It may have left the factory defective. And I only use it in my holiday home. I turned on and watched this TV for 90 days in total. Unfortunately I don't have the money to fix it now. I think Samsung should be ashamed of this product's immediate failure.

December 5, 2023 8:57 AM (8 hours after complaint)

Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey all kinds of information, suggestions, opinions, and solution requests related to our products and services through the contact us section and our call center. Best regards, Samsung Electronics Turkey

Özay
Özay
April 29, 2025 2:19 PM

I would like to express my sincere thanks to the customer representatives and relevant staff at the Istanbul center who follow up and notify me every day. 💐🌺

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