at the end of October, I got this phone, and just 15 days later, the front camera became blurry. When I sent it to the service, they insisted it was my fault and demanded 3/1 of the phone's value to fix it. This seems unjust, and I've noticed similar complaints on various websites. I mean, like a fool, before I've consistently chosen Samsung over Apple, but incidents like these make me question that decision. Samsung's handling of such situations is disappointing, this might be a recurring problem for their customers.
I purchased a Samsung Z Flip 3, and within a few months, visible marks began to form along the fold lines. Eventually, the screen stopped working entirely. When I took it to the service center, they claimed it was due to user error and offered a discounted replacement instead of a proper repair – wh...
I bought the new Samsung flip 4 about 5 months ago and it has two year warranty with it. About one month ago i opened the phone and i found a black line inside the screen where the phone folds and the black color increases everytime i open the phone and close it , i was freaking out because I didn't...
I misplaced the right side of my Samsung Galaxy Buds 2 Pro headset. When I opened the app, I was disappointed to see that the Samsung Find network was not working properly. The headset was displaying the location from 3 days ago, which was completely inaccurate. When I wanted to send my product to t...
I have been experiencing a pixel loss issue on my Samsung Galaxy Z Fold 6 for about 15 days, and the device is still under warranty. I contacted Samsung Service to resolve the problem and sent the device in. However, I was told that the repair could only be done outside the warranty due to a dent on...
I purchased the Samsung Galaxy S23 on 26.12.2023, and from the moment I started using it, the phone began encountering network problems. After a week, I took it to the Samsung authorized service center in Bursa. The service center made some adjustments, returned the device to me, and requested docum...
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