On October 15, 2020, I bought a Samsung UE 58TU7000 model television and a surge protector from the Vatan Bilgisayar Osmangazi Bursa Korupark store. I didn't use it even for a second without the surge protector, and the setup was done by Samsung. Suddenly, before even reaching the 4-year mark, the screen of my TV went black. It's trying to turn on, there's sound, but no display. When I checked the complaints online, I found thousands of issues related to this product, and it seems to malfunction right after the warranty period ends. I expect Samsung to come up with a solution for these products, and I request the necessary actions to be taken.
In July 2021, I purchased a Samsung 58TU7000 TV, but last night the screen suddenly went black while watching. The TV now won’t display any image, though sound still works. I contacted technical service, and after inspection, they informed me that the issue is a panel defect. Upon researching online...
My Samsung 58TU7000 television, purchased on 12.08.2021, spontaneously lost its display without any apparent reason and entered a cycle of turning off and on. Researching the issue, I discovered this is a chronic malfunction in these models, with these televisions breaking down in this way within 3-...
Just one month after the warranty ended, my Samsung 4K OLED TV experienced an annoying black screen issue. Even though it was attached to a surge protector, this unexpected malfunction happened without any external influence or harm. The TV has become completely useless since it now turns on and off...
My Samsung UE50TU8000 50" 4K Ultra HD Smart LED television, which I bought on 11.11.2020, was installed by the service, and on 24.01.2025, the image suddenly disappeared on the TV that we used from evening to evening. The sound came and went. The screen turns on and turns grey, the sound comes on fo...
Our Samsung 55TU8500 model TV, which we bought from Samsung Üntep store in Kayseri Meysu AVM on 06.08.2021, malfunctioned 2 days ago. Our TV started to turn on and off by itself and repeated this situation continuously. As a result of the research I did on the internet, I called the Samsung authoriz...
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