Your Samsung authorized service repaired my tablet, and I paid ₺2800 in advance. During the repair, they disassembled it incorrectly, resulting in wavy lines appearing in the bottom right corner of the screen, also they are requesting an extra ₺2100. Samsung is aware of the mistake, but they still won't fix it. just unfair to me to have to pay more for an issue that was their fault, so I'm asking for a free repair. There have been no follow-up calls from the solution center, even though I have left three reports. This makes one wonder how seriously Samsung takes quality and customer service. they appear to see breaking your tablet's screen as an opportunity to profit from repairs. their impoliteness is another issue and makes it just worse. I want them to fix it immediately and at no cost to me.
I have been using a Galaxy Tab S7 tablet for a long time, and since its charging port became defective, I applied to an authorized Samsung service center for a paid repair, as the warranty period had already expired. After inspection, the service informed me that the issue was with the charging port...
The screen of my Samsung computer monitor broke, so I took it to the technical service. They quoted a repair fee of ₺9500, even though I originally bought the monitor for ₺3600. I called Samsung to report the issue, but they didn’t respond for 15 days. When I followed up, they finally took notice, b...
The new Samsung product I purchased was broken in the box. I also recorded the entire unboxing process on video, but despite sending this to Samsung, they did not accept it. I have evidence, but they usurped my rights. When I wanted to have this broken product repaired with my own means, I experienc...
my wife's Samsung Z Fold3 phone with the folding screen had this annoying line problem that just wouldn't go away. Luckily, it was still under warranty, so we took it to the authorized service center twice to get it fixed. This went on for like a few times, each time, they came up with a ridiculous ...
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