Roborock wheels feel uneven after repair—how can I get proper service for this?

If your Roborock's wheels feel uneven after a repair, contact Roborock Support via their global website at support.roborock.com and describe the problem thoroughly.

Include your robot's serial number, images or videos of the wheel imbalance, and the service history to assist them in determining whether the prior repair was defective or if a re-evaluation is required.

If the device is still under warranty, Roborock may direct you to an authorized service center in your area to verify the wheel alignment and execute corrective work with genuine parts.

Going ahead, avoid third-party repairs because they may void your warranty and cause more damage.

Remember, you're not alone in your experiences. Explore Xolvie to read about the challenges others have faced and share your story.