Roborock Q Revo MaxV’s ramp leg became brittle and cracked at multiple points while remaining stationary. Despite following all instructions and using it for less than a year, liquid leaked into the height sensor, causing a malfunction and constant error messages. Even though I live in a single-story house, the device is unusable because it does not allow the relevant sensors to be disabled. The service center unfairly blamed user error and only offered a paid repair. Even after I reluctantly agreed to the paid repair following my complaint, they returned the product without fixing it.
About 9 months ago, I purchased a Roborock Q7 Max robot vacuum from a tech store. Two months ago, I noticed that the wet mop feature stopped working. I sent it to the authorized service center under warranty, requesting either a repair or a replacement. However, the service center claimed the issue ...
I’ve had the Roborock Q8 Max for less than a year, and I’ve already had to send it in for warranty repair twice. From day one, the water tank was cracked and leaking—but instead of acknowledging this clear defect, Roborock’s service team made excuses and demanded that I pay for a replacement tank my...
I purchased the Roborock Qrevo Pro robot vacuum from Vatan Bilgisayar, and from the very first use, it has been leaking water from the dock. Because of this constant leakage, the device cannot perform its mopping function at all. Every time I attempt to run it, water floods the floor, leaving my hom...
I am absolutely furious with my Roborock S8 Max V! I bought this expensive device in September 2024, and by April 2025, the voice function was already broken. We took it to service, and it was supposedly fixed under warranty. But just one month later, the product completely stopped working, displayi...
I bought the Roborock Qrevo S from the Teknosa Espark branch less than four months ago, and I’ve already had to send it to service twice. After the first issue, I brought it to the store and they forwarded it to the service center—which took an unusually long time to complete the repair. I was told ...
Comments