I purchased the Roborock S8 Pro Ultra robot vacuum and I’ve been experiencing constant malfunctions since the day I bought it. Although the device is under warranty, I previously sent it to service due to a water leakage issue from the bottom. The service claimed the necessary repairs had been made and returned the device to me. However, about a month after receiving it, I heard a sudden popping sound while it was operating, and water started leaking from the bottom again. Similar issues had occurred before in different forms, forcing me to send the device to service multiple times. Most recently, I sent it a month ago, received it back after 20 days, and the same problem reappeared shortly after. When I contacted customer service, they only told me to send it back to service again, offering no other solution. I’m extremely frustrated and exhausted from facing the same recurring issue and repeatedly sending the product for repair. I now demand a permanent solution, preferably a product replacement; otherwise, I will have to file a complaint with the Consumer Arbitration Committee.
I’ve had the Roborock Q8 Max for less than a year, and I’ve already had to send it in for warranty repair twice. From day one, the water tank was cracked and leaking—but instead of acknowledging this clear defect, Roborock’s service team made excuses and demanded that I pay for a replacement tank my...
I purchased the Roborock S8 Sonic robot vacuum less than two months ago, and without any impact, drop, or physical intervention, it has developed cracks and started leaking water. The cracks are not minor; they run across several parts of the device, causing it to leak all the water completely. I've...
I am absolutely furious with my Roborock S8 Max V! I bought this expensive device in September 2024, and by April 2025, the voice function was already broken. We took it to service, and it was supposedly fixed under warranty. But just one month later, the product completely stopped working, displayi...
Two months ago, I purchased the Roborock S8 Sonic, expecting a high-quality, durable robot vacuum. Unfortunately, in less than 60 days, it started leaking water from the tank. For such an expensive and supposedly advanced model, this kind of issue is unacceptable. I contacted customer service via W...
I purchased the Roborock Qrevo Pro robot vacuum from Vatan Bilgisayar, and from the very first use, it has been leaking water from the dock. Because of this constant leakage, the device cannot perform its mopping function at all. Every time I attempt to run it, water floods the floor, leaving my hom...
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