I am absolutely furious with my Roborock Saro S10 vacuum! I bought this supposed high-end robot, and within two or three days, the water filter already started throwing an error. They immediately sent the brand-new, barely used product to service. I bought it from Teknosa, and it went to service through them.
After 15 agonizing days, the robot finally returned, with a note saying the "filter wasn't seated correctly." I brought it home, set it up, and now it's giving me a new problem: it keeps saying "clean the charging station area" and refuses to charge the vacuum!
Why on earth would a brand-new, unused product need to go to service in the first place? And why is it still broken after "repair"? This is completely unacceptable for a premium device. Roborock, you need to replace this defective unit immediately! I shouldn't have to deal with endless errors and useless service for a vacuum I just purchased. Fix this broken charging problem or send me a working replacement now!
I am absolutely furious with my Roborock Saros Z70! I bought this vacuum less than a week ago, and I'm already experiencing a major problem with the dirty water tank. The dirty water is collecting underneath the tank, and then it overflows, filling up the entire tray! I'm forced to wipe it dry with ...
I bought a Roborock Q7 Max robot vacuum from Teknosa eight months ago. It was great at first, but then it stopped working properly. I returned it to Teknosa, and I have to give credit to the staff for being attentive. They sent the vacuum to get fixed, but when it came back, it was even more messed ...
I purchased the Roborock S8 model from Teknosa. During the installation process, we consistently encountered an error indicating that the device couldn't connect to the network. Despite configuring all the settings related to our Wi-Fi and internet, the device still failed to establish a connection....
I bought the Roborock Qrevo S from the Teknosa Espark branch less than four months ago, and I’ve already had to send it to service twice. After the first issue, I brought it to the store and they forwarded it to the service center—which took an unusually long time to complete the repair. I was told ...
Comments