My kid did some unauthorized charges on Play Station. How can I increase parental controls?

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Xolvie
Xolvie Resolution Specialist January 15, 2024 12:18 am

Parental controls are features and settings designed to help parents or guardians regulate and monitor their children's access to digital content and online activities. Follow these steps to strengthen parental controls on PlayStation and prevent unauthorized charges:

• Requests for Refunds:
Seek refunds within 14 days of a purchase, especially if the content hasn't been downloaded or streamed and your child purchased it without your permission.
• Turn off automatic charges:
Navigate to Account Management > Account Information > PlayStation Subscriptions in your console settings. Cancel subscriptions to avoid further charges.
• Age Restrictions:
Set age restrictions for games, Blu-ray Discs, and DVDs to ensure that each child's account contains age-appropriate content. Manage your child's requests for games that are out of their age range on PS5.
• Playtime Limits:
Using Playtime Settings, you can manage your child's daily playtime. Set time limits and allow extra time on weekends.
• Controls for Communication:
Control your child's communication by limiting their ability to communicate with other players, share content, and view other people's content. Approve or deny specific game communication exceptions.
• Browser Limitations:
Block web browser access on both the PS4 and the PS5 to keep your child from accessing inappropriate websites and social media.
• Spending Caps:
Set monthly budgets for digital purchases. Charges will be deducted from the Family Manager's wallet, allowing you to keep track of how much your child spends.
• Passcode Protection on Multiple Levels:
Increase security by using multiple passcodes. To prevent guest logins and changes to parental control settings, use a system restriction passcode. Set up a login password to ensure that only you have access to your account.
You can restrict access, monitor spending, and supervise various aspects of your child's PlayStation experience by implementing these parental controls. This approach will protect against unauthorized charges and make the gaming environment safer.

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