PlayStation Charged My Credit Card Without Authorization

I have a Sony PlayStation Plus Deluxe subscription. On September 22, 2026, at around 11:14 PM, while I was playing It Takes Two on my PS5 using my account, I received an SMS stating that a PlayStation purchase had been made with my VakıfBank credit card. I immediately checked my bank account and saw three separate pending transactions for approximately $17, $19, and $21.

I then immediately logged into my PlayStation account and checked my transaction history, but I noticed that there were no payment records for these transactions. I would like to specifically state that none of the three transactions were made by me and that I did not authorize or approve these charges. As soon as the transactions appeared, I had to disable my card for security reasons. Even though my card was saved to my PlayStation account, I am having difficulty understanding how these payments could have been processed without my authorization.

As a PlayStation user in Istanbul, I request that these three unauthorized transactions be canceled and that the total amount be refunded to me. If necessary, I can provide screenshots of the relevant transaction history from both my bank account and my PlayStation account by email. I kindly ask that this matter be investigated and that the inconvenience I have experienced be resolved as soon as possible.