PlayStation Account Locked Behind Date of Birth Verification

I am unable to sign in to my PlayStation account through the PlayStation App, and this situation is causing me significant inconvenience. I created the account previously, but when I tried to sign in again about five minutes ago, I reached the “Forgot Password” option because I could not remember my password. At this stage, I am asked to verify my date of birth, but because I do not remember the date of birth associated with the account, I cannot get past this step and am unable to access my account.

When I try to contact a customer service representative, the system does not allow me to access live support or reach an agent unless I am already signed in to the account. This leaves me in a situation where I cannot access my account and cannot get support either. I am being negatively affected by this system and am unable to use my account.

I am requesting that PlayStation provide the necessary assistance to help me regain access to my account without being blocked by the date-of-birth verification step and resolve my account access issue.