On October 22, 2025, a transaction of ₺3,170 was made from my QNB Bank virtual credit card through PlayStation Network UK without my knowledge. Even though I don’t have a PlayStation account, my card information was used for this unauthorized transaction. I contacted both PlayStation and QNB Bank customer service regarding the issue and filed a dispute with the bank, but no resolution has been provided. A similar incident happened to me once before, and I faced the same problem again. I immediately canceled my card after the transaction. Neither PlayStation nor QNB Bank has provided any information or explanation about the matter. My card details were used without my permission, causing financial loss. I request that this incident be investigated, my loss be compensated, and the necessary security measures be taken to protect my card information.
On September 23, 2025, at 01:56 AM, a charge of ₺1,499.99 was made to the credit card linked to my PlayStation account, even though I did not make any purchase. In my bank statement, the description appears as “PlayStation Network reconciliation: 2010740”, but there is no invoice or order number rel...
PlayStation made three unauthorized withdrawals from my Papara account without my knowledge on July 8, 2023, at 6:58 p.m. and 6:59 p.m. I am requesting the cancellation of these transactions as soon as possible, as well as the immediate return of my money, totaling 6093 TL, which was withdrawn from ...
On 23.03.2024, an unauthorized charge of ₺37,192.66 labeled as THY was made on my QNB Finansbank card. This charge was made without my knowledge. I did not receive any approval code message, and the transaction was completed without my consent. Upon receiving a notification about the charge, I immed...
I recently discovered an unexpected charge of ₺2,817 from PlayStation on my card, and it happened without any notice or authorization. It was only when I reviewed my card statement that I realized what had occurred. Despite sending multiple emails to cancel my subscription, I haven't received any re...
I'm contacting you about an unauthorized transaction of ₺2,000.00 on my credit card, ending in 8022, that was made through your PlayStation Network service. If this transaction is not yours, please contact 444 0 333 to request the closure and reissuance of your card. I did not make the purchase; I h...
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