PicMagic charged a monthly subscription without notice — how can I dispute this?

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23 Complaints 611
Xolvie
Xolvie Resolution Specialist October 15, 2025 3:42 pm

If PicMagic charges a monthly subscription without notice, the best thing to do is act quickly to stop future payments and request a refund. Here are practical steps:

• Check your account: Go to the app or website → Billing / Subscription to verify if auto-renewal is still active.

• Cancel immediately: If you paid through Apple App Store or Google Play, go to Subscriptions in your account and turn off auto-renewal to prevent further charges.

• Request a refund: Write to [email protected] with the subject Unauthorized subscription charge. Include screenshots of the charge, dates, and the receipt from the app store.

If you can’t resolve the issue, file your complaint on Xolvie so your case is documented and pressure can be applied for a fair refund.

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