I use the PicMagic photo editing app on my Android phone. On September 9, 2025, an amount of ₺1,599 was charged to my credit card for what appears to be an annual subscription. However, this fee is much higher than expected, and I was not given any prior notice or explanation about such a charge.
This is the first time I’ve experienced an issue like this, and I find the lack of transparency unacceptable. I am requesting a full refund of the ₺1,599 that was charged without proper notification. I kindly ask that my refund be processed as soon as possible and that PicMagic improve its communication and billing clarity to prevent such issues in the future.
On August 13, 2025, I made a ₺5 payment on PicMagic using my credit card to enhance the resolution of a photo. However, on August 15, 2025, a ₺1,599 charge was made to my credit card without my knowledge or consent. I never started any subscription, nor did I approve or authorize such a transaction....
On August 9, 2025, I made a ₺5 payment on PicMagic using my bank card to convert a file format. However, the next day, a ₺1,599 charge was made to my account without my knowledge or consent. I did not start any subscription, nor did I authorize such a transaction. Furthermore, I did not receive any ...
On August 4, 2025, I used the PicMagic website to convert one of my photos into a different format. When the photo was ready, the site asked for a ₺5 payment. I entered my card information, paid the ₺5 fee, and then closed the site. When I checked my card later that day, I saw the ₺5 had been charge...
On August 16, 2025, I made a ₺5 payment on the PicMagic website for a single photo editing service. However, the next day, a ₺1,599 charge was made to my bank card without my knowledge or consent. I never started any subscription or approved such a transaction, and I did not receive any invoice, con...
On August 29, 2025, a charge of ₺1,599 was made to my credit card by PicMagic, even though I have never used their service. I have no account, no subscription, and no purchase history associated with PicMagic. This is the first time I’ve encountered such an issue, and I am now worried that similar u...
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