On August 25, 2025, I made a ₺5 payment on PicMagic for a single photo restoration. However, the result was extremely poor in quality and completely unusable. The following day, I discovered that ₺1,599 had been withdrawn from my account without my knowledge or consent.
I always use 3D Secure verification and phone confirmation for online purchases, yet my card information was used without authorization and this large amount was charged to my account. I attempted to contact PicMagic customer service, but I received no response through any channel.
I demand that this unauthorized transaction be investigated immediately and that the ₺1,599 be refunded to my credit card as soon as possible. I also request that PicMagic strengthen its payment security system to prevent other users from facing the same issue.
On August 13, 2025, I made a ₺5 payment on PicMagic using my credit card to enhance the resolution of a photo. However, on August 15, 2025, a ₺1,599 charge was made to my credit card without my knowledge or consent. I never started any subscription, nor did I approve or authorize such a transaction....
On August 9, 2025, I made a ₺5 payment on PicMagic using my bank card to convert a file format. However, the next day, a ₺1,599 charge was made to my account without my knowledge or consent. I did not start any subscription, nor did I authorize such a transaction. Furthermore, I did not receive any ...
On August 4, 2025, I used the PicMagic website to convert one of my photos into a different format. When the photo was ready, the site asked for a ₺5 payment. I entered my card information, paid the ₺5 fee, and then closed the site. When I checked my card later that day, I saw the ₺5 had been charge...
On the night of August 16, ₺1,599 was withdrawn from my bank card without my authorization through the PicMagic website. A few days earlier, I had only made a ₺5 one-time payment for a single photo edit, and I did not approve any subscription or recurring charge. This large withdrawal was made entir...
Even though I have no connection with PicMagic, on September 17, 2025, an attempt was made to withdraw ₺959.40 from my card without my authorization. The transaction was declined due to insufficient funds, but the same withdrawal attempt was repeated three times within a week. For security reasons, ...
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