I used Picmagic on September 15, 2025 to generate a photo using their ₱2 feature, and I did not intend to purchase any subscription. However, on the next day, September 16, 2025, an amount of ₱949 was charged to my GCash account as a Picmagic subscription without my clear consent or understanding that I would be subscribed. As soon as I saw the ₱949 charge, I immediately cancelled the subscription on the same day and requested a refund. Despite doing this right away, I have not received any refund or clear update from Picmagic up to now. The account I used for Picmagic during this incident is registered with the email address: zyrahs***[email protected]. I am requesting a full refund of the unauthorized ₱949 subscription charge and written confirmation that my subscription is fully cancelled and that no further amounts will be taken from my GCash account. I expect this issue to be resolved as soon as possible.
On August 4, 2025, I used the PicMagic website to convert one of my photos into a different format. When the photo was ready, the site asked for a ₺5 payment. I entered my card information, paid the ₺5 fee, and then closed the site. When I checked my card later that day, I saw the ₺5 had been charge...
I use the PicMagic photo editing app on my Android phone. On September 9, 2025, an amount of ₺1,599 was charged to my credit card for what appears to be an annual subscription. However, this fee is much higher than expected, and I was not given any prior notice or explanation about such a charge. T...
On August 13, 2025, I made a ₺5 payment on PicMagic using my credit card to enhance the resolution of a photo. However, on August 15, 2025, a ₺1,599 charge was made to my credit card without my knowledge or consent. I never started any subscription, nor did I approve or authorize such a transaction....
On August 9, 2025, I made a ₺5 payment on PicMagic using my bank card to convert a file format. However, the next day, a ₺1,599 charge was made to my account without my knowledge or consent. I did not start any subscription, nor did I authorize such a transaction. Furthermore, I did not receive any ...
On the night of August 16, ₺1,599 was withdrawn from my bank card without my authorization through the PicMagic website. A few days earlier, I had only made a ₺5 one-time payment for a single photo edit, and I did not approve any subscription or recurring charge. This large withdrawal was made entir...
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