On August 16, 2025, I made a ₺5 payment on the PicMagic website for a single photo editing service. However, the next day, a ₺1,599 charge was made to my bank card without my knowledge or consent. I never started any subscription or approved such a transaction, and I did not receive any invoice, confirmation, or notification regarding this withdrawal.
This is the first time I have experienced such an issue. I attempted to contact PicMagic customer support, but could not reach anyone. After canceling the supposed subscription, I only received a message saying, “You can resubscribe anytime,” but no explanation or refund was provided. The transaction occurred in Bursa, Turkey, and five days have passed since the incident. My card’s last four digits are 6564.
I request that the unauthorized ₺1,599 charge be refunded immediately and that PicMagic provide an explanation for how this unauthorized withdrawal occurred.
On August 13, 2025, I made a ₺5 payment on PicMagic using my credit card to enhance the resolution of a photo. However, on August 15, 2025, a ₺1,599 charge was made to my credit card without my knowledge or consent. I never started any subscription, nor did I approve or authorize such a transaction....
On August 9, 2025, I made a ₺5 payment on PicMagic using my bank card to convert a file format. However, the next day, a ₺1,599 charge was made to my account without my knowledge or consent. I did not start any subscription, nor did I authorize such a transaction. Furthermore, I did not receive any ...
On the night of August 16, ₺1,599 was withdrawn from my bank card without my authorization through the PicMagic website. A few days earlier, I had only made a ₺5 one-time payment for a single photo edit, and I did not approve any subscription or recurring charge. This large withdrawal was made entir...
On August 4, 2025, I used the PicMagic website to convert one of my photos into a different format. When the photo was ready, the site asked for a ₺5 payment. I entered my card information, paid the ₺5 fee, and then closed the site. When I checked my card later that day, I saw the ₺5 had been charge...
I used PicMagic to convert a file to a different format, and the site requested a ₺5 payment, which I made using my credit card. However, the next day, ₺1,599 was withdrawn from my account without my knowledge or consent. I did not start any subscription, nor did I approve such a transaction. Additi...
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