About one month ago, I purchased a Helly Hansen jacket from The Moose by Viaport store at Viaport for $251. Despite only... short-term and normal use, the fabric of the jacket has developed noticeable pilling/fuzzing and has started to look heavily worn. I returned the product to the store and submitte
On October 4, 2024, I purchased a Helly Hansen ski jacket from The Moose Bay website (Order No: tmb26407). After receivi...ng the product, I noticed that the elastic band inside the hood, which should have been stitched into the lining, was broken. Apart from that, there were no other issues with the j
About one year ago, I purchased a Helly Hansen HP Racing Jacket from Trendyol – Alpinist Outdoor. Recently, the inner li...ning of the jacket has begun to deteriorate and tear apart significantly. This issue affects the entire interior section, especially the lining, making the jacket almost completely
I purchased a pair of Helly Hansen shoes, and after wearing them only 5–6 times, tears appeared on the shoes. I sent the... product for inspection, and I was told that the shoes would be replaced. However, when I went to the store, they said the shoe section was being discontinued, and they would refun
I purchased a white Helly Hansen cap from the brand’s store. Even though I washed it exactly according to the washing in...structions on the label, the brand lettering on both the front and back of the cap peeled off completely after the first wash. About 20 days after purchase, I took the product to
I purchased a Helly Hansen jacket from The Moose Bay website. Even though I wore it very little, the feathers inside sta...rted coming out through the outer fabric. When the product first arrived, there were already slight openings in the stitching, but I didn’t pay much attention and continued using i
My Helly Hansen t-shirt, which I’ve owned for only two weeks, has started to fray and unravel all over. After sending it... in for inspection, my request was rejected, with the response that it was “user error.” I had specifically chosen this brand because it wasn’t under boycott, but the experience ha
I purchased a pair of Helly Hansen boots from Boyner about two months ago, and within the second month, one of the shoel...aces snapped. I’ve tried to get a replacement from Boyner and other retailers, but none of them have the same laces in stock. The exact model lace also seems to be unavailable anyw
I purchased a Helly Hansen jacket two years ago and have only worn it 5-6 times this year. Despite following all care in...structions, the jacket’s inner protective layer completely disintegrated after the first wash. I took the jacket to Sport Works, where I bought it, and requested an inspection. Eve
"Thank you."
I purchased a Helly Hansen jacket in April and have only worn it 7-8 times. Despite this, the fabric developed bubbles a...nd raised spots. I took it to the store, where they sent it for inspection. After a month, the jacket was returned with a claim that the damage was caused by washing it in hot wate
I purchased a pair of Helly Hansen shoes but needed to exchange them for a different size. When I went to the store, the...y didn’t have the size in stock and promised to order it for me. Days passed with no updates, so I returned to the store, only to find out they hadn’t even processed my request. On
I purchased a white Helly Hansen jacket as a gift, but the only available option was a display item without a sealed pac...kage. Unfortunately, due to being tried on by multiple people, the collar had visible signs of wear. After 3-4 days, I attempted to return the jacket, but the store refused the ret
I purchased the Helly Hansen Gobi 2 HT outdoor shoes on March 11, 2024, expecting durability for the high price I paid. ...However, within just two months of regular daily use, the stitching began to fray, and tears appeared on the fabric. For a product marketed as durable and sold at this price point,
I purchased a pair of Helly Hansen outdoor shoes, expecting high quality from such a reputable brand, but I’ve been deep...ly disappointed. After just six months of use—primarily indoors and while driving—the condition of the shoes is shocking. The rubber-like material on the back has started peeling a
I purchased a jacket from Helly Hansen, expecting top-tier quality from such a renowned brand. However, to my disappoint...ment, the jacket started developing bubbles after only a few uses and before it had even been washed three times. This is not the level of quality I anticipated when buying from a
I purchased the "Zippy" fleece jacket listed under the Helly Hansen brand on Boyner’s website. However, after contacting... Helly Hansen’s headquarters, I was informed that they do not have a product named "Zippy," and the item sold by Boyner does not belong to their brand. This confirmation raises ser
I purchased the Helly Hansen Uba Curbstep winter boots and was initially impressed with their insulation. However, the s...ole material is a serious issue—it provides no grip on wet surfaces. Even in light rain, the boots become dangerously slippery, making me feel like I’m walking on an ice rink. I w
I purchased a Helly Hansen jacket, trusting its premium quality and reputation, and wore it only 6–7 times with great ca...re. Despite this, the white polyester and polyamide lining inside has started to deteriorate, shedding white dust and residue everywhere. This is unacceptable for such an expensive
I purchased Helly Hansen shoes from Sportworks but returned them the same day because the size was unavailable. I paid ₺...4,320 in 4 installments and expected a full refund under the 7-day withdrawal right. However, Sportworks informed me that the refund would also be made in 4 installments of ₺1,080
I purchased a Helly Hansen jacket in September last year and used it for a short time during the winter. This year, when... I wanted to use it again, I noticed that the interior lining had started to deteriorate and flake. For a premium product like this, such damage in just one year is unacceptable. A
I purchased a Helly Hansen zip-up sweatshirt, but after wearing it just once, I noticed fading and stretching in the sle...eve area. This is unacceptable for a premium brand. I reported the issue to Makara Tekstil and sent the product in for inspection. They forwarded it to Helly Hansen’s official dis
