On August 28, 2024, I submitted a request to remove the phone verification on my Payoneer individual account. My request was logged under Payoneer Reference Number: 250901-021988. Through this ticket, Payoneer asked me to provide my registered address details, which I promptly submitted. However, d...
My Payoneer account was closed by mistake. During the identity verification process, I accidentally uploaded the wrong document without realizing it. Later, I attempted to correct this by uploading the proper documents, but instead of allowing me to fix the issue, my account was permanently closed o...
Through the İş Bank mobile app, I attempted to send a payment of $132 for a product using Payoneer. However, during the transaction, I received a message saying “blocked due to security reasons,” and the transfer did not go through. I contacted customer service, but I was told that I needed to reac...
I am unable to log into my Payoneer account. Even though I enter all my information correctly, I constantly receive the warning: “your password is incorrect.” When I try to reset my password through the “Forgot Password” option, the system says that a code or email has been sent to my registered em...
I started using the Payoneer mobile app in Adana and deposited money into my account for the first time. My balance showed $16, but since the withdrawal limit is $50, I was unable to withdraw any of my funds despite trying every possible method. Later, when I attempted to log in, I was presented wi...
Payoneer has suddenly placed a block on my account without providing any explanation. All of my documents are complete, verified, and up to date. Despite this, my access to the account has been restricted, and the funds inside are being held without any clear justification. When I contacted customer...
Dear Payoneer Support Team, Client ID: 97912834 Since July 22, 2025, I’ve been experiencing a critical issue with my Payoneer account. A persistent error labeled "Receiving Account Survey Under Review" is preventing me from conducting any transactions. Additionally, I receive the following warning...
Dear Payoneer Support Team, Client ID: 97912834 I made a transfer from my Payoneer account, and the transaction status shows as “Completed” on your platform. However, the funds have still not been deposited into my Akbank account, and it has now been over three full days. This delay is unacceptabl...
I submitted a withdrawal request from my Payoneer account yesterday for $352, and as of now, the funds have still not arrived in my local bank account. This is highly unusual for me — every previous withdrawal I’ve made through Payoneer has been processed on the same day, without any delay. This ti...
It has now been over a week since my Payoneer transfer has been marked as “completed,” yet no funds have arrived in my bank account. I’ve checked with my bank multiple times, and it’s clear that the issue lies on Payoneer’s end, not theirs. Despite the system saying the money was deposited, the fund...
My Payoneer account is currently being used without my full consent, and I believe it is in the hands of unauthorized individuals. Someone persistently pressured me for an entire day to open an account on their behalf in exchange for money. I gave in under pressure and created the account, but I now...
My name is Muhammed B***, and my customer number is 29718250. I’ve been a loyal Payoneer user for years and have never once experienced a deduction like this before. Today, however, I was shocked to see a charge of $29.95 labeled as an annual account fee. This was completely unexpected and unjustifi...
Despite numerous successful payments in the past, my latest Payoneer payment has not been deposited into my account, even after 5 business days. I have checked the transaction status on Payoneer, and it indicates that the "transaction is complete," yet the funds have not appeared in my bank account....
My Payoneer account, registered under Turkish ID number 165*****422, has been suspended and blocked. Immediately after receiving an international payment, my account was unexpectedly blocked. This sudden action by Payoneer is severely hindering my business operations, as I can no longer access or ma...
I am experiencing a significant delay with my Payoneer account; specifically, my recipient accounts survey has not been approved. I've been waiting for a week now, and there has been no progress or communication regarding its status. My customer ID is 97014281. This unresolved issue is causing cons...
I just opened a new account and completed the email activation, but now I'm completely stuck trying to update my security questions. Every time I enter the answers and click the "change" button, the screen simply freezes, and the update fails to process. It's utterly infuriating; the system just loc...
My Payoneer card and account information have been stolen, and I need them shut down immediately. This is a critical security breach, and I refuse to be held responsible for any unauthorized activity. I hereby waive all my rights to this compromised account and card. If Payoneer fails to close the ...
I am absolutely outraged with Payoneer! I recently transferred funds from my Payoneer balance to my local Turkish bank account (a USD account), and a significant amount is missing. Here's a breakdown of the transaction: My Payoneer balance before transfer: 695.98 USD Payoneer transfer fee deducted:...
I'm having a massive problem with the refund of my $500. After my Payoneer account was closed, a refund was supposedly sent from Amazon.com. However, now Amazon is claiming the payment was completed, while Payoneer is denying any knowledge of such a payment. I'm caught in the middle, and my $500 is ...
I am experiencing the same issue as many others. I withdrew $5,34 from TikTok, intending to transfer it to my Turkish bank account, only to find out the minimum withdrawal limit is $50. When making the withdrawal, there was no warning about this requirement. Had I known, I would have used Papara ins...
I recently created a new Payoneer account and completed my email activation, but I’ve been completely stuck since then due to an issue with updating my security questions. Every time I correctly enter my answers and click the “Change” button, the screen freezes and nothing happens. The system simply...
I withdrew funds from my Payoneer account on June 9, 2025 (Transaction ID: 9058**32), and although the status shows as “Completed,” the money has still not reached my bank account. This is not my first withdrawal—I’ve made one before, and it was processed quickly with no issues. That’s why I’m so co...
I transferred my funds from Payoneer to my Ziraat Bankası account and received the receipt, transaction number, and transfer confirmation just like usual. However, the money has not arrived in my bank account, even though everything on Payoneer’s side shows as completed. This isn’t my first time wi...
On June 8, I withdrew $199 from my Payoneer account to my local bank account. The platform marked the transfer as "completed," but as of now, no money has arrived in my bank account. This is the first time I’ve ever encountered such an issue, and it’s incredibly disappointing. Clearly, the problem ...
Payoneer is a financial services provider that enables companies and individuals all over the world to send and receive payments digitally and electronically. The firm was established in 2005 and has its headquarters in New York. It also has locations in London, Beijing, and Tel Aviv. In addition to prepaid Mastercard debit cards, Payoneer also facilitates online money transfers and digital payments for its customers. Payoneer allows customers to send and receive money in a number of different currencies and using a number of different payment methods, including credit cards, bank transfers, and electronic wallets.