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Payoneer

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Payoneer

Complaints

161 complaints
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1

Payoneer Marks Support Tickets as Resolved Without Fixing the Problem

June 13 5:21 PM4

I had submitted a request to close my Payoneer account and asked that my remaining sub-limit balance of $9.70 be transfe...

Payoneer Account Approved by Email but Still Stuck on "Being Approved" Screen

June 7 3:44 PM

I applied for a Payoneer account on May 15 and received an email around May 19 confirming that my account had been appro...

Payoneer Closed My Freelancer Account Before I Made a Single Transaction

May 21 6:52 PM

Between March and April 2026, I tried to open a Payoneer account to receive payments as a freelancer — but my account wa...

Payoneer Has Held My €32 Netcup Payment for More Than 20 Days

May 21 11:06 AM

I made a business payment of €32 from my Payoneer account (Customer ID: 99760769) to Netcup. However, despite more than ...

1

Payoneer's Predatory And Unethical Practices

April 9 1:13 AM33

Payoneer's tactics are predatory and unethical. They hide behind vague regulatory requirements but twist rules to prolon...

1

Payoneer Business Profile Verification Pending For Over 30 Days

April 7 6:40 PM51

I have a Payoneer business account registered in Tunisia as a freelancer/sole proprietorship, linked to the email addres...

Payoneer Still Has Not Approved My Account After Over a Month

March 29 7:46 PM41

I applied for payment receiving approval on Payoneer at the end of February, and even after approximately 35 days, my ac...

Payoneer Ignored Fraud Report and Closed My Support Ticket

March 26 11:05 AM28

For about the past two months, I have been experiencing a serious security issue and financial loss with Payoneer. Payme...

Payoneer Account Access Problem With No Customer Support Help

March 24 12:25 PM29

I have not been able to access my Payoneer account, which I have been using for a long time, for over a year. Even thoug...

Payoneer Support Ignored My Email Change Request for 15 Days

March 18 4:10 PM28

For about 15 days, I have been trying to update the email address associated with my Payoneer account, but I have not re...

Payoneer Payment Missing Despite Transaction Confirmation

March 17 9:39 PM30

On March 11, 2026, around 6:07 AM, a transfer of €51.12 was sent to my account via Payoneer. The reference/transaction n...

Payoneer Withdrawal Marked Completed but Funds Not Received

March 17 2:15 PM31

I submitted a withdrawal request of €118 from my Payoneer account. The transaction was approved on the 13th and is marke...

Payoneer Identity Verification Tool Not Working on Android

March 14 11:48 AM51

I am trying to complete identity verification in order to open a receiving account on my Payoneer account; however, when...

Payoneer Won’t Let Me Log In Due to Security Question Loop

March 14 3:32 AM31

I opened my Payoneer account about 4 years ago but hadn’t used it for a long time. Now I need to use it again to receive...

Complaint About Payoneer Customer Support

March 11 1:37 AM75

I am writing to express my frustration with the way my issue has been handled by Payoneer customer service regarding my ...

Payoneer Login Issue: Verification Code Not Received

March 6 6:48 PM31

I have not received a $16 payment that was supposed to be deposited into my Payoneer account since March 5. There is no ...

Payoneer Deducted Annual Fee From My TikTok Earnings Without Notice

February 25 8:58 PM74

I used my Payoneer account to withdraw my TikTok live stream earnings. The balance showed $54 on TikTok, but when it was...

Payoneer Support Sends Only Automated Replies for Login Issue

February 24 10:50 PM58

After logging into my Payoneer account, I am asked to answer a security question, but I cannot remember the answer at al...

Payoneer Payment Fee Complaint After Large Deduction

February 24 4:55 AM59

At the beginning of February 2026, around February 2, a payment of $41 USD was deposited into my Payoneer account. Howev...

Payoneer Won’t Release My $126 Payment Because of Last Name Issue

February 22 11:33 PM57

For more than two weeks, I have been unable to receive my payment in my Payoneer personal account due to a name mismatch...

Payoneer Verification Code Error Blocks My Withdrawal

February 20 11:47 AM76

For about ten days, I have been trying to withdraw $68 from my Payoneer account to my bank account, as I do every month....

Payoneer Won’t Let Me Create a Euro IBAN in My Account

February 13 5:20 PM70

I am trying to open a Euro IBAN in my Payoneer account, but the system does not allow me to create one. At the same time...

Payoneer Login Error Prevents Linking My Account to CapCut

February 8 11:39 PM71

For about two days, I have been trying to connect my individual Payoneer account to my CapCut account, but the system co...

Frequently Asked Questions

  • Payoneer has a support center at https://payoneer.custhelp.com/. You can also use the live chat option on the app or dial 1-888-290-3990 to reach customer care center.

About Payoneer

Payoneer is a financial services provider that enables companies and individuals all over the world to send and receive payments digitally and electronically. The firm was established in 2005 and has its headquarters in New York. It also has locations in London, Beijing, and Tel Aviv. In addition to prepaid Mastercard debit cards, Payoneer also facilitates online money transfers and digital payments for its customers. Payoneer allows customers to send and receive money in a number of different currencies and using a number of different payment methods, including credit cards, bank transfers, and electronic wallets.