I haven’t been able to access my Payoneer account for about two months. The verification code required for login is being sent to my old phone number, which is now deactivated. Since the line is completely closed, I have no way to receive the code. My account currently has a balance of approximatel...
I want both of my Payoneer accounts registered under my name to be permanently closed. On October 14, I sent an email to Payoneer customer support req...
For about 15 days, I haven’t been able to access my Payoneer individual account. When I try to log in, the verification code never arrives, and I keep getting the error message: “The number you entered is not valid. Please check the number and try again.” I’ve tried logging in at least 10 times du...
I logged into my Payoneer account for the first time, but I’m unable to update my security questions. When I log in via Google Chrome on my computer, the screen freezes on the security question update page, and the process never completes. There’s no error message or warning — the page just gets stu...
I have been unable to access my Payoneer account for about 10 days. When I try to log in, the verification code is sent to my old phone number, which I no longer have access to. My account currently has a balance of approximately $400, and I urgently need to withdraw the money for an upcoming paymen...
On October 15, 2025, I learned via SMS that a Payoneer account had been opened under my name without my permission. The message included a Payoneer verification code (Code: 587085 b043) confirming the account creation. Upon further checking, I discovered that the account had been opened in Canada, w...
I own a corporate e-commerce business that has been operating since 2021, selling products internationally. My eBay store has been active for about two years, and as you know, Payoneer is the only platform that allows sellers in Turkey to receive eBay payments. Unfortunately, there is no real custom...
It’s been over four months since I haven’t received my refund. Payoneer closed my receiving account, and my €405 got stuck in their bank because, for some reason, they couldn’t refund it to PayPal. I’ve been waiting for four months, and I would like to finally receive my refund. I’m never going to u...
I applied to verify my Payoneer account about a week ago, but the process is taking much longer than expected, and I still haven’t received any response. After submitting my application, no additional documents or information were requested, yet my account remains unapproved. This delay has disrupt...
On October 3, 2025, I initiated a transfer of €499 from my Payoneer account to my personal bank account under transaction ID 896542540. However, even after more than a full day has passed, the funds have not been sent. I requested to cancel the transaction, but that was not possible either. During ...
On October 2, 2025, at 11:00 AM, I was expecting my first payment of $277.05 to arrive in my Payoneer account, but the payment never reached my account. There are no alerts, pending transactions, or error messages visible on my dashboard. The transaction ID is 895846099. I tried to contact Payoneer...
On September 7, 2025, I attempted to withdraw $400 that my client deposited into my Payoneer account. However, the system displayed an unusual warning stating that I must first deposit an additional $200 in order to complete the withdrawal. At the same time, my account shows a notification that says...
On September 4, 2025, I transferred $53 to my Payoneer virtual card account, and the payment was received successfully. However, before I could send the funds to my bank account, Payoneer deducted $51 without my consent, labeling it as an annual account and card fee. This charge was applied without...
On August 28, 2024, I submitted a request to remove the phone verification on my Payoneer individual account. My request was logged under Payoneer Reference Number: 250901-021988. Through this ticket, Payoneer asked me to provide my registered address details, which I promptly submitted. However, d...
My Payoneer account was closed by mistake. During the identity verification process, I accidentally uploaded the wrong document without realizing it. Later, I attempted to correct this by uploading the proper documents, but instead of allowing me to fix the issue, my account was permanently closed o...
Through the İş Bank mobile app, I attempted to send a payment of $132 for a product using Payoneer. However, during the transaction, I received a message saying “blocked due to security reasons,” and the transfer did not go through. I contacted customer service, but I was told that I needed to reac...
I am unable to log into my Payoneer account. Even though I enter all my information correctly, I constantly receive the warning: “your password is incorrect.” When I try to reset my password through the “Forgot Password” option, the system says that a code or email has been sent to my registered em...
I started using the Payoneer mobile app in Adana and deposited money into my account for the first time. My balance showed $16, but since the withdrawal limit is $50, I was unable to withdraw any of my funds despite trying every possible method. Later, when I attempted to log in, I was presented wi...
Payoneer has suddenly placed a block on my account without providing any explanation. All of my documents are complete, verified, and up to date. Despite this, my access to the account has been restricted, and the funds inside are being held without any clear justification. When I contacted customer...
Dear Payoneer Support Team, Client ID: 97912834 Since July 22, 2025, I’ve been experiencing a critical issue with my Payoneer account. A persistent error labeled "Receiving Account Survey Under Review" is preventing me from conducting any transactions. Additionally, I receive the following warning...
Dear Payoneer Support Team, Client ID: 97912834 I made a transfer from my Payoneer account, and the transaction status shows as “Completed” on your platform. However, the funds have still not been deposited into my Akbank account, and it has now been over three full days. This delay is unacceptabl...
I submitted a withdrawal request from my Payoneer account yesterday for $352, and as of now, the funds have still not arrived in my local bank account. This is highly unusual for me — every previous withdrawal I’ve made through Payoneer has been processed on the same day, without any delay. This ti...
It has now been over a week since my Payoneer transfer has been marked as “completed,” yet no funds have arrived in my bank account. I’ve checked with my bank multiple times, and it’s clear that the issue lies on Payoneer’s end, not theirs. Despite the system saying the money was deposited, the fund...
My Payoneer account is currently being used without my full consent, and I believe it is in the hands of unauthorized individuals. Someone persistently pressured me for an entire day to open an account on their behalf in exchange for money. I gave in under pressure and created the account, but I now...
Payoneer is a financial services provider that enables companies and individuals all over the world to send and receive payments digitally and electronically. The firm was established in 2005 and has its headquarters in New York. It also has locations in London, Beijing, and Tel Aviv. In addition to prepaid Mastercard debit cards, Payoneer also facilitates online money transfers and digital payments for its customers. Payoneer allows customers to send and receive money in a number of different currencies and using a number of different payment methods, including credit cards, bank transfers, and electronic wallets.