I am trying to create a Payoneer account from Nigeria, but I am unable to complete the verification process. This problem has been ongoing since around 09/12/2025. The issue occurs both when I try to sign up directly and when I am redirected during the Fiverr sign‑up process. When I use my own phone...
Today, $30 was deducted from my Payoneer account under the name “annual fee” without any prior notice. I did not receive any email notification or in-app alert before this charge was taken from my balance, so I was completely caught off guard and financially impacted by this unexpected deduction. A...
Since December 10, 2025, I have been unable to log in to my Payoneer account, either through the mobile app or via the regular website. Even though all my login credentials are correct, the app keeps showing an error on its own and completely blocks my access to the account. There are several thous...
I am trying to make payments using my VakıfBank credit card on Payoneer and eBay, but my transactions keep failing because the system shows no agreement or eligibility for these payments. As a result, my payments cannot be completed, and this situation is causing me serious inconvenience. I specific...
I requested a Payoneer card that was clearly advertised as free of charge. Shortly after the card was delivered to me, $30 was deducted from my account without my consent or any prior notification. It has not even been one month since I received the card, and I have not used it at all. During the a...
For the past two days, the security page on my Payoneer account has not been working properly, both on the mobile app and on the web version. When I answer the security questions correctly and click the confirm button, the page keeps loading for hours and never progresses or completes the process. ...
Even though a payment from Amazon was credited to my Payoneer account, I submitted a withdrawal request on December 2 to transfer the funds to my personal account at Garanti Bank. However, despite more than a week passing, no funds have been credited to my Garanti Bank account. In my Payoneer accoun...
Today, I made a $850 transfer through Payoneer to my old Enpara checking account IBAN, which is now closed. Because the IBAN is closed, the bank rejected the transaction and informed me that the amount was returned to the sender. However, the funds were not credited back to my Payoneer account, and ...
I am experiencing a password error when trying to log in to my Payoneer account. When I attempt to reset my password, the system says that a verification code will be sent via SMS, but no code is delivered to my phone at all. The screen then displays a message telling me to try again after 30 minute...
I have been using a Payoneer account that was originally opened in Turkey, but I have recently moved to Japan and no longer have access to the phone number linked to my account. On 25 November, I contacted Payoneer customer service by email and explained that, due to the country change, I cannot use...
I am writing regarding an unresolved issue with my Payoneer individual freelancer account, which I use to receive payments for my remote project work with DataAnnotation. On 8 October, I submitted the Receiving Accounts Questionnaire with accurate and complete information. However, despite almost tw...
I haven’t been able to access my Payoneer account for about two months. The verification code required for login is being sent to my old phone number, which is now deactivated. Since the line is completely closed, I have no way to receive the code. My account currently has a balance of approximatel...
I want both of my Payoneer accounts registered under my name to be permanently closed. On October 14, I sent an email to Payoneer customer support req...
For about 15 days, I haven’t been able to access my Payoneer individual account. When I try to log in, the verification code never arrives, and I keep getting the error message: “The number you entered is not valid. Please check the number and try again.” I’ve tried logging in at least 10 times du...
I logged into my Payoneer account for the first time, but I’m unable to update my security questions. When I log in via Google Chrome on my computer, the screen freezes on the security question update page, and the process never completes. There’s no error message or warning — the page just gets stu...
I have been unable to access my Payoneer account for about 10 days. When I try to log in, the verification code is sent to my old phone number, which I no longer have access to. My account currently has a balance of approximately $400, and I urgently need to withdraw the money for an upcoming paymen...
On October 15, 2025, I learned via SMS that a Payoneer account had been opened under my name without my permission. The message included a Payoneer verification code (Code: 587085 b043) confirming the account creation. Upon further checking, I discovered that the account had been opened in Canada, w...
I own a corporate e-commerce business that has been operating since 2021, selling products internationally. My eBay store has been active for about two years, and as you know, Payoneer is the only platform that allows sellers in Turkey to receive eBay payments. Unfortunately, there is no real custom...
It’s been over four months since I haven’t received my refund. Payoneer closed my receiving account, and my €405 got stuck in their bank because, for some reason, they couldn’t refund it to PayPal. I’ve been waiting for four months, and I would like to finally receive my refund. I’m never going to u...
I applied to verify my Payoneer account about a week ago, but the process is taking much longer than expected, and I still haven’t received any response. After submitting my application, no additional documents or information were requested, yet my account remains unapproved. This delay has disrupt...
On October 3, 2025, I initiated a transfer of €499 from my Payoneer account to my personal bank account under transaction ID 896542540. However, even after more than a full day has passed, the funds have not been sent. I requested to cancel the transaction, but that was not possible either. During ...
On October 2, 2025, at 11:00 AM, I was expecting my first payment of $277.05 to arrive in my Payoneer account, but the payment never reached my account. There are no alerts, pending transactions, or error messages visible on my dashboard. The transaction ID is 895846099. I tried to contact Payoneer...
On September 7, 2025, I attempted to withdraw $400 that my client deposited into my Payoneer account. However, the system displayed an unusual warning stating that I must first deposit an additional $200 in order to complete the withdrawal. At the same time, my account shows a notification that says...
On September 4, 2025, I transferred $53 to my Payoneer virtual card account, and the payment was received successfully. However, before I could send the funds to my bank account, Payoneer deducted $51 without my consent, labeling it as an annual account and card fee. This charge was applied without...
Payoneer is a financial services provider that enables companies and individuals all over the world to send and receive payments digitally and electronically. The firm was established in 2005 and has its headquarters in New York. It also has locations in London, Beijing, and Tel Aviv. In addition to prepaid Mastercard debit cards, Payoneer also facilitates online money transfers and digital payments for its customers. Payoneer allows customers to send and receive money in a number of different currencies and using a number of different payment methods, including credit cards, bank transfers, and electronic wallets.