My Payoneer account verification process has not been completed since September 11, 2026. Even though I fully uploaded a...ll the identification documents and other information requested when I opened the account, the system has been stuck on the “We’re verifying your account” screen for days with no p
I opened a Payoneer account about a month ago, but my account still has not been approved. The app continuously displays... the message “We’re reviewing your information,” and as a result, I have been unable to use my account at all. Because my account has not been approved, I cannot send or receive p
I have been unable to verify my Payoneer account since September 2, 2026, because I entered my address information incor...rectly. During registration, I entered the wrong address in the information and documents sections, and there is currently no option available to correct it. The system is requesti
I have honestly never dealt with a bank that has been this exhausting and difficult in my entire life. Apparently, I ope...ned an account years ago, but I don’t remember the details. Since the account had been inactive for a long time, I assume it was eventually blocked. When I tried to open a second a
On July 14, 2026, approximately $30 was deducted from my Payoneer account with the description “annual card fee - partia...l charge.” I did not authorize this fee and believe the charge is unjustified. I request that the approximately $30 charged to my account be refunded as soon as possible.
I use my Payoneer account to withdraw the income I earn from TikTok live streams. On Saturday night, I withdrew a paymen...t of $201.80 from TikTok to Payoneer. The transaction appears as completed/approved in my Payoneer account, but even after three days, the money still has not reached my account.
On August 2, 2026, at around 6:00 PM, I initiated a withdrawal of $270 from my Payoneer account to my Ziraat Bank accoun...t. As shown on the statement, the transaction amount appears as $318.57 / $300.00, and the transaction was approved and marked as completed by Payoneer under transaction number 101
On July 20, 2026, I initiated a $1,500 withdrawal from my Payoneer account to my USD account at QNB Finansbank. Although... the transaction appears as completed on Payoneer’s side, the money still has not reached my bank account even after 15 days. During this period, I have repeatedly contacted both
"They refund the fee"
Today, 17 July 2026, I noticed that Payoneer charged an “Annual account fee...” of 25 EUR, which debited my entire wallet balance. In my transaction hist
I had submitted a request to close my Payoneer account and asked that my remaining sub-limit balance of $9.70 be transfe...rred to my registered Ziraat Bank account. However, the system automatically closed my account, and then customer service marked my support tickets as resolved and closed them with
I applied for a Payoneer account on May 15 and received an email around May 19 confirming that my account had been appro...ved. However, every time I try to log in — including today — I get stuck on a "your account is being approved" screen and cannot get through. As a result, I have been unable to rec
Between March and April 2026, I tried to open a Payoneer account to receive payments as a freelancer — but my account wa...s shut down with a "your account has been closed" message before I could make a single transaction. I ran into this block before I even got a chance to use the account, and I curre
I made a business payment of €32 from my Payoneer account (Customer ID: 99760769) to Netcup. However, despite more than ...20 days having passed since the transaction was initiated, the payment has still not been delivered to the recipient and remains pending within the Payoneer system. During this pe
Payoneer's tactics are predatory and unethical. They hide behind vague regulatory requirements but twist rules to prolon...g the process until maintenance fees or withdrawal thresholds eat the balance. Legally, it may be gray, but it feels like theft disguised as compliance. I experienced this after co
I have a Payoneer business account registered in Tunisia as a freelancer/sole proprietorship, linked to the email addres...s adamsorry***@gmail.com and customer ID 102651296. My Business Profile / Business Interface document has been under review for more than 30 days. I submitted the required documen
I applied for payment receiving approval on Payoneer at the end of February, and even after approximately 35 days, my ac...count has still not been approved. Despite exceeding the official approval timeframe by a significant margin, I have not been given any clear information. During this period, when
For about the past two months, I have been experiencing a serious security issue and financial loss with Payoneer. Payme...nts sent to me through Adobe have been transferred to different Payoneer accounts without my knowledge or consent. I obtained the IDs of these accounts from Adobe and shared them w
I have not been able to access my Payoneer account, which I have been using for a long time, for over a year. Even thoug...h I changed my password, I still cannot log in, and the system sometimes says my username is incorrect. The verification codes required to log in are being sent to my old phone num
For about 15 days, I have been trying to update the email address associated with my Payoneer account, but I have not re...ceived any response. The email address currently registered to my account is no longer in use and has been deactivated, so I am unable to receive any notifications related to my ac
On March 11, 2026, around 6:07 AM, a transfer of €51.12 was sent to my account via Payoneer. The reference/transaction n...umber for this payment is 961276559. However, even after approximately 6–7 days, this amount has still not been credited to my account. Although I have the transaction receipt and
I submitted a withdrawal request of €118 from my Payoneer account. The transaction was approved on the 13th and is marke...d as “completed” on Payoneer’s side; however, despite several days passing, the money has still not been credited to my bank account. I attempted to contact Payoneer customer serv
I am trying to complete identity verification in order to open a receiving account on my Payoneer account; however, when... I attempt to launch the identity verification tool on my Android phone or Android tablet, the system does not open. Because of this, I cannot proceed to the video identity verific
I opened my Payoneer account about 4 years ago but hadn’t used it for a long time. Now I need to use it again to receive... a freelance payment from abroad. When I try to log in, the system asks me to answer a security question, but all my answers are marked incorrect, and I can no longer remember the
I am writing to express my frustration with the way my issue has been handled by Payoneer customer service regarding my ...personal Payoneer account. I currently cannot access my account because of a problem with two‑step verification linked to my old phone number, and I have been trying to get this re
Payoneer is a financial services provider that enables companies and individuals all over the world to send and receive payments digitally and electronically. The firm was established in 2005 and has its headquarters in New York. It also has locations in London, Beijing, and Tel Aviv. In addition to prepaid Mastercard debit cards, Payoneer also facilitates online money transfers and digital payments for its customers. Payoneer allows customers to send and receive money in a number of different currencies and using a number of different payment methods, including credit cards, bank transfers, and electronic wallets.
