I have been using the “NGL: anonymous q&a” application, which I downloaded from Google Play, on my Android Samsung phone.... My NGL account, which is linked to the username “Sammi.0705327239”, has been lost and I have not been able to access it since last year. When I try to log in, I cannot reach my o
I am writing to request support in restoring access to my existing NGL account. My NGL link is: https://ngl.link/zubbyno...or/. Until today, 7 July 2026, I was using this account normally. After uninstalling and then reinstalling the NGL app on my Android phone, I lost access to the account. When I ope
I purchased the weekly subscription in the NGL app on 20 May 2026 through the NGL payment link, which redirected me to A...mazon Pay. I paid 99.99 rupees with the expectation that I would unlock the “who sent this” feature. However, after the payment was completed, the feature did not appear in my acco
I purchased the NGL Pro subscription through the Apple App Store on March 23, 2026. However, despite paying for the Pro ...features, I am not receiving any hints, which means I cannot use the main feature of the service I paid for. Since the primary reason I upgraded to NGL Pro was to access hints, an
I’m really unhappy with the NGL app forcing users to pay $99.99 just to see who sent a message. This feels unfair and mi...sleading. A basic feature like revealing the sender shouldn’t be locked behind such an expensive paywall. I downloaded the app expecting a fun and honest experience, not hidden cha
About 1.5 months ago, I made a ₺100 payment via my Google balance in the NGL app on Android, expecting to unlock the fea...ture that reveals the identity of people who send me anonymous messages. However, even after the payment was processed, the app never displayed any sender information. The feature
About 1.5 months ago, I made a ₺100 payment via my Google balance in the NGL app on Android, expecting to unlock the fea...ture that reveals the identity of people who send me anonymous messages. However, even after the payment was processed, the app never displayed any sender information. The feature
I subscribed to NGL expecting to see who was sending me anonymous messages, just as the app promised. But within the fir...st 3 minutes of using it, I realized it was a complete letdown. The app didn’t show me any usernames—it only displayed the sender’s phone brand. That’s it. No names, no useful info
I subscribed to the NGL app, but shortly afterward I deleted it because I did not like the service. Despite uninstalling... the app, on yesterday at 12:36, ₺99.99 was still withdrawn from my account as a subscription fee. Even more frustrating, this was not the first time — NGL has continued to charge
I have been using the NGL app to share anonymous message links. About 3–4 days ago, I removed the link I had previously ...shared, but I am still receiving new questions. It is frustrating that even after removing the link, the system continues to allow others to send me messages. I expected that delet
I use the NGL app, but it doesn’t work as promised. When people send me questions, many of them don’t show up in the app.... Instead, I get fake AI answers that make no sense. For example, even if only 5 people view my story, the app shows 10 random answers, which is clearly not real. I also paid for
I deleted the NGL app from my phone and later reinstalled it, but now I can no longer access my old account. What makes ...this even worse is that I had already purchased NGL Pro for that account. It makes no sense that I cannot log back into an account I actually paid for. I feel frustrated and disap
I signed up for NGL with the expectation that I would be able to see who asks questions. However, this feature does not ...work at all—there is absolutely no way to identify who is sending the questions. On top of that, the subscription system is extremely unfair. Within just one month, my account was
I previously signed up for an NGL subscription but later decided I didn’t like the service and removed it. I then cancel...ed my membership, expecting no further charges. However, even after cancellation, money continues to be withdrawn from my account against my will. This is unacceptable, as I no lo
To be honest, I purchased a one-week NGL subscription. My first complaint is that, despite paying, I still could not see... who was sending the messages, which was the main reason I subscribed. My second complaint is even worse: after my subscription ended, it was automatically renewed without my know
By mistake, I signed up for an NGL subscription, and since then money has been withdrawn from my account. I did not inte...nd to use this service, and I do not want to keep paying for something I never actually use. I am urgently requesting that my subscription be canceled immediately and that no furt
I subscribed to the NGL app expecting to see detailed user information, but within 3 minutes of use, I realized it only ...shows phone brands, not the actual users. This is misleading and far from what was promised. I feel completely deceived by the app. I paid ₺70 for the subscription, expecting tran
I’ve been using the NGL app, but the delays in receiving questions are frustrating. It takes 24 hours for the questions ...to appear, and even then, only a few are visible. For instance, out of 50 questions sent, only 5 show up promptly, while the rest take much longer or don’t appear at all. This pro
I purchased a subscription on the NGL app, expecting to see who sent the messages, but it doesn’t provide this informati...on. I emailed their support team twice through Gmail, but I haven’t received any response. Is this how the service is supposed to work—ignoring customers? If NGL doesn’t provide a
I initially purchased a one-week NGL subscription. Unaware that the subscription had expired, I was shocked to find that... it was automatically renewed without my consent, and a charge was made to my card. I did not authorize this renewal and demand the immediate cancellation of my subscription and a
I purchased a one-week subscription on the NGL app, but even after the membership ended, I was charged repeatedly for th...ree weeks. Despite not having an active subscription, the app continued to deduct money from my account. This is completely unacceptable, and I feel like my trust has been violate
I accidentally subscribed to NGL for ₺69, and ever since, money has been withdrawn from my card weekly without my consen...t. I have tried to cancel the subscription but haven’t been able to stop these recurring charges. This is incredibly frustrating and feels like my only option now is to reach out h
I purchased the NGL Link feature that promised to show who sent anonymous messages for ₺68. However, after making the pa...yment, I didn’t receive the information I paid for—it still didn’t reveal the sender’s identity! This is misleading and deceptive, and I feel completely scammed. If the feature do
I purchased a weekly subscription for NGL Link to see the identities of those sending me messages. However, when I tried... to view the senders, instead of showing real profiles, it displayed random icons like a cow, football, or chick emoji. These are clearly fake accounts because I do not follow the
