NGL App Charged Me for 3 Weeks Without Active Membership

Şeyma
Şeyma
NGL
December 5, 2024 7:41 PM419

I purchased a one-week subscription on the NGL app, but even after the membership ended, I was charged repeatedly for three weeks. Despite not having an active subscription, the app continued to deduct money from my account.

This is completely unacceptable, and I feel like my trust has been violated. I demand an immediate refund for the unauthorized charges and expect the issue to be addressed promptly.

If this matter is not resolved soon, I will be forced to file a formal complaint. NGL needs to fix their subscription system to ensure users are not wrongfully charged after their memberships expire.

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