I deleted the NGL app from my phone and later reinstalled it, but now I can no longer access my old account. What makes this even worse is that I had already purchased NGL Pro for that account.
It makes no sense that I cannot log back into an account I actually paid for. I feel frustrated and disappointed that a service I spent money on is now completely unavailable to me.
I am requesting immediate assistance to restore access to my Pro account or provide a proper solution. Paying for a subscription and then losing access after simply reinstalling the app is unacceptable.
I subscribed to the NGL app, but shortly afterward I deleted it because I did not like the service. Despite uninstalling the app, on yesterday at 12:36, ₺99.99 was still withdrawn from my account as a subscription fee. Even more frustrating, this was not the first time — NGL has continued to charge ...
By mistake, I signed up for an NGL subscription, and since then money has been withdrawn from my account. I did not intend to use this service, and I do not want to keep paying for something I never actually use. I am urgently requesting that my subscription be canceled immediately and that no furt...
I purchased a one-week subscription on the NGL app, but even after the membership ended, I was charged repeatedly for three weeks. Despite not having an active subscription, the app continued to deduct money from my account. This is completely unacceptable, and I feel like my trust has been violate...
I signed up for a one-month NGL subscription, thinking it would be a simple and short-term commitment. But now I’m stuck with a service I don’t need and can’t cancel, no matter how many times I try. I’ve followed all the instructions, attempted to cancel through the app and the platform, yet every t...
I previously signed up for an NGL subscription but later decided I didn’t like the service and removed it. I then canceled my membership, expecting no further charges. However, even after cancellation, money continues to be withdrawn from my account against my will. This is unacceptable, as I no lo...
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