About 1.5 months ago, I made a ₺100 payment via my Google balance in the NGL app on Android, expecting to unlock the feature that reveals the identity of people who send me anonymous messages. However, even after the payment was processed, the app never displayed any sender information. The feature I paid for simply did not work, and I received no benefit from the purchase. I have not yet contacted the NGL support team, but I completed this purchase from Konya, and no refund has been issued to my account since then. The lack of functionality and missing support feels like a case of misleading in-app purchase practices. I am requesting a full refund of 99 rupees offer of 1 week for this unusable service. Customers should not be charged for features that fail to deliver what is promised, and the NGL app must ensure proper functionality or offer refunds when services don’t work.
About 1.5 months ago, I made a ₺100 payment via my Google balance in the NGL app on Android, expecting to unlock the feature that reveals the identity of people who send me anonymous messages. However, even after the payment was processed, the app never displayed any sender information. The feature ...
I purchased the NGL Link feature that promised to show who sent anonymous messages for ₺68. However, after making the payment, I didn’t receive the information I paid for—it still didn’t reveal the sender’s identity! This is misleading and deceptive, and I feel completely scammed. If the feature do...
I subscribed to the NGL app expecting to see detailed user information, but within 3 minutes of use, I realized it only shows phone brands, not the actual users. This is misleading and far from what was promised. I feel completely deceived by the app. I paid ₺70 for the subscription, expecting tran...
I subscribed to NGL expecting to see who was sending me anonymous messages, just as the app promised. But within the first 3 minutes of using it, I realized it was a complete letdown. The app didn’t show me any usernames—it only displayed the sender’s phone brand. That’s it. No names, no useful info...
I subscribed to NGL expecting to see who was sending me anonymous messages, just as the app promised. But within the first 3 minutes of using it, I realized it was a complete letdown. The app didn’t show me any usernames—it only displayed the sender’s phone brand. That’s it. No names, no useful info...
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