I have been using the NGL app to share anonymous message links. About 3–4 days ago, I removed the link I had previously shared, but I am still receiving new questions. It is frustrating that even after removing the link, the system continues to allow others to send me messages. I expected that deleting the link would completely stop any further questions, yet nothing has changed.
In addition, I upgraded to Premium specifically because the app promised that I would be able to see who asked the questions. However, despite paying for Premium, this feature does not work at all. I still cannot identify who is sending the messages, which makes the upgrade pointless and misleading.
I paid for a service that was advertised but never delivered. Not only is the link removal feature unreliable, but the Premium subscription also fails to fulfill its core promise.
I am requesting that NGL:
Fix the link removal system so users stop receiving messages after deleting links.
Enable the Premium feature as advertised, allowing me to see the identities of question senders.
If these cannot be resolved, I expect a full refund for my Premium purchase.
Customers should not have to deal with misleading features or pay for functionality that never works. I urge NGL to address this issue quickly and restore trust in the platform.
I use the NGL app, but it doesn’t work as promised. When people send me questions, many of them don’t show up in the app. Instead, I get fake AI answers that make no sense. For example, even if only 5 people view my story, the app shows 10 random answers, which is clearly not real. I also paid for ...
I purchased the NGL Link feature that promised to show who sent anonymous messages for ₺68. However, after making the payment, I didn’t receive the information I paid for—it still didn’t reveal the sender’s identity! This is misleading and deceptive, and I feel completely scammed. If the feature do...
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I subscribed to NGL expecting to see who was sending me anonymous messages, just as the app promised. But within the first 3 minutes of using it, I realized it was a complete letdown. The app didn’t show me any usernames—it only displayed the sender’s phone brand. That’s it. No names, no useful info...
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