I accidentally subscribed to NGL for ₺69, and ever since, money has been withdrawn from my card weekly without my consent. I have tried to cancel the subscription but haven’t been able to stop these recurring charges. This is incredibly frustrating and feels like my only option now is to reach out here.
NGL, I trusted your platform, but this issue has caused me unnecessary financial stress. I urgently request that you cancel my subscription immediately and stop any further charges to my account. Customers should have an easy way to manage or cancel subscriptions without going through such difficulties. Please address this issue promptly, as I need this resolved as soon as possible.
I purchased a one-week NGL subscription for ₺69, but instead of stopping after a week, they keep charging me every week without my consent! I only signed up for a single-week plan, yet my account continues to be billed. I tried to cancel, but there is no clear option to stop the recurring payments,...
I subscribed to the NGL app, but shortly afterward I deleted it because I did not like the service. Despite uninstalling the app, on yesterday at 12:36, ₺99.99 was still withdrawn from my account as a subscription fee. Even more frustrating, this was not the first time — NGL has continued to charge ...
By mistake, I signed up for an NGL subscription, and since then money has been withdrawn from my account. I did not intend to use this service, and I do not want to keep paying for something I never actually use. I am urgently requesting that my subscription be canceled immediately and that no furt...
I signed up for a one-month NGL subscription, thinking it would be a simple and short-term commitment. But now I’m stuck with a service I don’t need and can’t cancel, no matter how many times I try. I’ve followed all the instructions, attempted to cancel through the app and the platform, yet every t...
I previously signed up for an NGL subscription but later decided I didn’t like the service and removed it. I then canceled my membership, expecting no further charges. However, even after cancellation, money continues to be withdrawn from my account against my will. This is unacceptable, as I no lo...
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