I subscribed to the NGL app, but shortly afterward I deleted it because I did not like the service. Despite uninstalling the app, on yesterday at 12:36, ₺99.99 was still withdrawn from my account as a subscription fee. Even more frustrating, this was not the first time — NGL has continued to charge me several times in the past, even though I deleted the app and attempted to cancel the subscription through the app itself.
I originally started the subscription on my Android phone, and the email address linked to my account is q*@gmail.com**. So far, I have not been able to contact customer service directly to resolve this issue.
I demand an immediate refund of the unauthorized ₺99.99 charge, as well as confirmation that my subscription has been fully canceled so that no further payments are taken from my account. This situation is unfair and must be resolved quickly to prevent ongoing financial loss.
I accidentally subscribed to NGL for ₺69, and ever since, money has been withdrawn from my card weekly without my consent. I have tried to cancel the subscription but haven’t been able to stop these recurring charges. This is incredibly frustrating and feels like my only option now is to reach out h...
I purchased a one-week NGL subscription for ₺69, but instead of stopping after a week, they keep charging me every week without my consent! I only signed up for a single-week plan, yet my account continues to be billed. I tried to cancel, but there is no clear option to stop the recurring payments,...
I previously signed up for an NGL subscription but later decided I didn’t like the service and removed it. I then canceled my membership, expecting no further charges. However, even after cancellation, money continues to be withdrawn from my account against my will. This is unacceptable, as I no lo...
I signed up for a one-month NGL subscription, thinking it would be a simple and short-term commitment. But now I’m stuck with a service I don’t need and can’t cancel, no matter how many times I try. I’ve followed all the instructions, attempted to cancel through the app and the platform, yet every t...
I purchased a one-week subscription on the NGL app, but even after the membership ended, I was charged repeatedly for three weeks. Despite not having an active subscription, the app continued to deduct money from my account. This is completely unacceptable, and I feel like my trust has been violate...
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