I purchased a subscription on the NGL app, expecting to see who sent the messages, but it doesn’t provide this information. I emailed their support team twice through Gmail, but I haven’t received any response. Is this how the service is supposed to work—ignoring customers?
If NGL doesn’t provide a refund or resolve this issue promptly, I will escalate the matter legally and involve my lawyer. It’s frustrating to pay for a feature that doesn’t deliver as promised, and the lack of customer support only makes it worse. I urge NGL to take action, address my concern, and refund my money immediately. Customers deserve better service and accountability from this platform.
I subscribed to NGL expecting to see who was sending me anonymous messages, just as the app promised. But within the first 3 minutes of using it, I realized it was a complete letdown. The app didn’t show me any usernames—it only displayed the sender’s phone brand. That’s it. No names, no useful info...
I subscribed to NGL expecting to see who was sending me anonymous messages, just as the app promised. But within the first 3 minutes of using it, I realized it was a complete letdown. The app didn’t show me any usernames—it only displayed the sender’s phone brand. That’s it. No names, no useful info...
I subscribed to the NGL app expecting to see detailed user information, but within 3 minutes of use, I realized it only shows phone brands, not the actual users. This is misleading and far from what was promised. I feel completely deceived by the app. I paid ₺70 for the subscription, expecting tran...
I purchased the NGL Link feature that promised to show who sent anonymous messages for ₺68. However, after making the payment, I didn’t receive the information I paid for—it still didn’t reveal the sender’s identity! This is misleading and deceptive, and I feel completely scammed. If the feature do...
To be honest, I purchased a one-week NGL subscription. My first complaint is that, despite paying, I still could not see who was sending the messages, which was the main reason I subscribed. My second complaint is even worse: after my subscription ended, it was automatically renewed without my know...
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