People often say that NGL Pro's "hints" aren't very clear and can lead you astray because they only show details like the type of device or a general place and not the sender's real name.
A lot of people who paid say they were let down because the information didn't help them figure out who wrote the message.
If you want to subscribe, make sure you only use official app stores and read the cancellation terms carefully, as charges may continue to be charged immediately.
To stay safe, use Pro tips for fun and not as accurate identity information, and don't share personal information when you use the app.
Related Complaints
NGL App In-App Purchase Failed

About 1.5 months ago, I made a ₺100 payment via my Google balance in the NGL app on Android, expecting to unlock the feature that reveals the identity of people who send me anonymous messages. However, even after the payment was processed, the app never displayed any sender information. The feature ...
I Face Paid Feature Not Working on NGL App

About 1.5 months ago, I made a ₺100 payment via my Google balance in the NGL app on Android, expecting to unlock the feature that reveals the identity of people who send me anonymous messages. However, even after the payment was processed, the app never displayed any sender information. The feature ...
NGL Misled Me With a Useless Subscription That Did Not Reveal Senders

I subscribed to NGL expecting to see who was sending me anonymous messages, just as the app promised. But within the first 3 minutes of using it, I realized it was a complete letdown. The app didn’t show me any usernames—it only displayed the sender’s phone brand. That’s it. No names, no useful info...
I Face Premium Feature and Link Removal Problems on NGL App

I have been using the NGL app to share anonymous message links. About 3–4 days ago, I removed the link I had previously shared, but I am still receiving new questions. It is frustrating that even after removing the link, the system continues to allow others to send me messages. I expected that delet...
I Face Missing Questions and Fake AI Replies on NGL App

I use the NGL app, but it doesn’t work as promised. When people send me questions, many of them don’t show up in the app. Instead, I get fake AI answers that make no sense. For example, even if only 5 people view my story, the app shows 10 random answers, which is clearly not real. I also paid for ...
I Face Lost Access to My NGL Pro Account After Reinstalling the App

I deleted the NGL app from my phone and later reinstalled it, but now I can no longer access my old account. What makes this even worse is that I had already purchased NGL Pro for that account. It makes no sense that I cannot log back into an account I actually paid for. I feel frustrated and disap...
I Face Repeated Charges on My NGL Subscription and Want Cancellation

I signed up for NGL with the expectation that I would be able to see who asks questions. However, this feature does not work at all—there is absolutely no way to identify who is sending the questions. On top of that, the subscription system is extremely unfair. Within just one month, my account was...
I Face Charges From NGL After Canceling My Subscription

I previously signed up for an NGL subscription but later decided I didn’t like the service and removed it. I then canceled my membership, expecting no further charges. However, even after cancellation, money continues to be withdrawn from my account against my will. This is unacceptable, as I no lo...
I Face Auto-Renewal and Useless Features on NGL Weekly Subscription

To be honest, I purchased a one-week NGL subscription. My first complaint is that, despite paying, I still could not see who was sending the messages, which was the main reason I subscribed. My second complaint is even worse: after my subscription ended, it was automatically renewed without my know...
I Face Wrong NGL Subscription and Unwanted Charges

By mistake, I signed up for an NGL subscription, and since then money has been withdrawn from my account. I did not intend to use this service, and I do not want to keep paying for something I never actually use. I am urgently requesting that my subscription be canceled immediately and that no furt...
NGL Subscription Fails to Show User Details, Refund Requested

I subscribed to the NGL app expecting to see detailed user information, but within 3 minutes of use, I realized it only shows phone brands, not the actual users. This is misleading and far from what was promised. I feel completely deceived by the app. I paid ₺70 for the subscription, expecting tran...
NGL Subscription Doesn’t Show Message Senders, No Customer Support

I purchased a subscription on the NGL app, expecting to see who sent the messages, but it doesn’t provide this information. I emailed their support team twice through Gmail, but I haven’t received any response. Is this how the service is supposed to work—ignoring customers? If NGL doesn’t provide a...
NGL Subscription Renewed Without Consent – Requesting Refund

I initially purchased a one-week NGL subscription. Unaware that the subscription had expired, I was shocked to find that it was automatically renewed without my consent, and a charge was made to my card. I did not authorize this renewal and demand the immediate cancellation of my subscription and a ...
NGL Charged Me Weekly After Accidental Subscription – Please Cancel It

I accidentally subscribed to NGL for ₺69, and ever since, money has been withdrawn from my card weekly without my consent. I have tried to cancel the subscription but haven’t been able to stop these recurring charges. This is incredibly frustrating and feels like my only option now is to reach out h...
NGL Link Charged but Didn’t Reveal Sender! I Want a Refund

I purchased the NGL Link feature that promised to show who sent anonymous messages for ₺68. However, after making the payment, I didn’t receive the information I paid for—it still didn’t reveal the sender’s identity! This is misleading and deceptive, and I feel completely scammed. If the feature do...
NGL Link Subscription is a Scam – Fake Profile Identifications
I purchased a weekly subscription for NGL Link to see the identities of those sending me messages. However, when I tried to view the senders, instead of showing real profiles, it displayed random icons like a cow, football, or chick emoji. These are clearly fake accounts because I do not follow the...
NGL Pro Subscription Doesn’t Show Names – I Want a Refund

I subscribed to NGL Pro for ₺67 per week, expecting to see the names of users, as advertised. However, after upgrading, I realized that it doesn’t even provide this basic feature. This is extremely misleading! On top of that, the fact that the subscription is charged weekly makes it even worse. I f...
I Paid for NGL but It Only Shows Phone Brands, Not Usernames

I subscribed to NGL expecting to see who was sending me anonymous messages, just as the app promised. But within the first 3 minutes of using it, I realized it was a complete letdown. The app didn’t show me any usernames—it only displayed the sender’s phone brand. That’s it. No names, no useful info...

