I purchased a ticket on mytrip.com yesterday night using my credit card issued by Singapore Maribank. During the booking... process, the website clearly stated that there were zero fees for credit card payments. However, after completing the payment, I was charged an additional credit card fee of SGD 8
My experience with MyTrip regarding my flight booking with reference 1119-857-681 has been absolutely unacceptable. I bo...oked my flight via Skyscanner, which redirected me to MyTrip, and later had to request a refund. Since my refund request in February, I have faced constant delays, vague responses
I am writing to report a serious issue regarding reservation number 1137-999-516 booked through Mytrip for round-trip fl...ights operated by Swiss and Australian Airlines. Not only was I unable to obtain a refund for my flight scheduled for 10:00 a.m. today, but I was also instructed to purchase an ad
On Wednesday, January 25, 2023, I purchased a ticket through Mytrip for AnadoluJet (Turkish Airlines) flight TK7728 on t...he Sabiha Gökçen Airport (SAW) – Berlin route. My reservation number is WMHP7X, and I paid approximately $43 for the ticket. Although my flight was canceled, a very long period o
Through Mytrip, I purchased flexible round-trip airline tickets for two people on the Istanbul Airport–Bangkok route, wi...th departure on April 29 and return on May 5. I specifically chose flexible tickets because I wanted the ability to change my travel dates later by simply paying any applicable fa
Through the Mytrip website, I purchased round-trip SunExpress airline tickets for the Antalya–Dubai flight on March 1 an...d the Dubai–Antalya return flight on March 6. I paid approximately $500 by credit card for the tickets. However, due to the war-related situation, the flights were canceled by Sun
I purchased a flight ticket through Mytrip for the Tehran–Baku flight dated February 2, 2026, with order number 1116-553...-480, paying $89. The operating airline, Azerbaijan Airlines, canceled this flight. After the cancellation, I first wanted to change the ticket to a different date, but since that
On March 20, I purchased flight tickets for three people from Trabzon to Istanbul through Mytrip, paying approximately $...234 in total. Due to a change in my schedule, I wanted to cancel only my own ticket and requested a refund specifically for my portion. When I contacted Mytrip customer service, I
I purchased a flight ticket through Mytrip for my March 27, 2026 Bangkok–Istanbul flight with Air Arabia. I paid approxi...mately $406 for the ticket and also purchased an additional “flexible ticket” service through Mytrip. However, I was unable to use this flexible ticket benefit for this reservation
I purchased a flight ticket through Mytrip for a Pegasus Airlines flight. While creating my reservation (order number 11...18-158-786), the amount shown in my credit card authorization was $449. However, when I checked my Halkbank credit card statement, I saw that the charged amount was $469. This diff
I purchased flight tickets through Mytrip.com for a total of $233, with departure on March 1, 2026 via AJet and return o...n March 3, 2026 via Pegasus. Due to certain circumstances, I had to cancel my tickets and requested a refund. Despite contacting Mytrip.com multiple times through their call cente
I purchased a reservation through Mytrip for $914. Due to an error in selecting the date, I mistakenly chose Saturday, M...arch 21 instead of the following day. After realizing this, I initiated a cancellation request through their website within approximately 5 minutes. During the cancellation proces
I purchased a flight ticket via Mytrip on 30 December for Polish Airlines, with order number 1108-168-882, passenger nam...e Abiz Efe (ADT), booking reference Y2RITK, and ticket number 080 6056552759. Due to the rejection of my visa application, I initiated a refund request on 19 January. Although 8 bu
We purchased tickets through Mytrip for our flights scheduled on May 22, 2026. One of the connecting flights within this... itinerary was canceled. While part of the journey still appears to be valid, another segment has been canceled. To understand how to proceed and to find a solution, I called custo
On December 19, 2025, I purchased a ticket through Mytrip for an Air Arabia flight from Sabiha Gökçen to Abu Dhabi sched...uled for January 13, 2026 at 12:10 AM. During the initial payment attempt, I received an email stating that the transaction had failed due to a bank issue, that the payment had not
On December 20, 2025, I purchased a flight ticket through Mytrip for the Bangkok–Chiang Mai route under order number 110...6758288. I paid $66 USD by credit card. The flight was scheduled for May 5, 2026. On December 21, 2026, I contacted Mytrip to request a date change to May 6, 2026. I received an
I wanted to cancel my Air Arabia ticket (booking number 1084-558-776) for my Istanbul–Phuket flight. However, I was told... that the ticket could only be converted into a voucher and that a refund would not be issued. I am requesting a full cancellation of my ticket and a refund of ₺52,527.63 to my ban
On September 18, 2025, I made a flight reservation through Mytrip from Denpasar, Bali to Manila with Scoot Airlines for ...November 13, 2025. During the booking process, I also purchased the cancellation and refund guarantee, for which I paid an additional ₺1,200+. The total payment was ₺12,548.77, mad
On September 18, 2025, I purchased a round-trip ticket from Sabiha Gökçen (SAW) to Skopje with Ajet Airlines through Myt...rip. During booking, I also paid an additional €8 fee for a window seat. However, when I completed my online check-in on September 17, despite selecting a window seat, I was assign
On September 8, 2025, I purchased round-trip flight tickets from Warsaw to Istanbul through Mytrip (Reservation No: 1080...-547-855). During checkout, I also purchased the cancellation protection plan, which is clearly listed on my invoice. Today, I attempted to cancel my flight through Mytrip.com, ex
On September 13, 2025, at 11:30 a.m., I tried to cancel my reservation (No: 1085-569-203) through Mytrip. LOT Airlines h...ad denied my boarding to Poland because I am a Russian citizen, so I needed to cancel my following Poland–Moldova flight booked through Mytrip. However, Mytrip repeatedly redirecte
On August 10, 2025, I purchased a Pegasus Airlines flight (PC3011) from Mersin–İzmir–Barcelona through Mytrip, which inc...luded the “Self-Transfer Guarantee.” My reservation reference is T95D78 and my order number is 1075-356-597. Due to a delay on the first leg (Mersin–İzmir), I missed the connectin
On 18.09.2025, I purchased a flight ticket from Osaka to Istanbul with AirChina through Mytrip, paying a total of ₺26,52...4.52 via credit card. Later, when I requested to cancel the ticket, I contacted both the live chat agent on their website and customer service directly. I was told that the airline
For my Wizzair flight W95* (Istanbul → London LTN) scheduled on 05.09.2025, I purchased an automatic check-in service th...rough Mytrip and paid ₺695 for it. I was assured by customer service that my boarding pass would be delivered no later than 48 hours before departure. However, no check-in was ever
