I'm questioning the overall durability of IKEA products. What are the pros and cons of this furniture?

I purchased a HOVAG brand mattress with service code 30244389. Although it comes with a 25-year warranty, the mattress has developed a noticeable dip and collapse. An IKEA customer service representative inspected it and mentioned that repairs are covered for up to two years. He stated that he could...

After months of struggling to have the 3-seater sofa we purchased from IKEA about a year ago replaced under warranty due to my quality concerns since day one, the company initially offered me a refund for the original purchase amount from a year ago. When I refused, they agreed to provide a new repl...

About a year ago, we bought the Friheten corner sofa from IKEA. Shortly after, the sofa started to pill, but we didn’t think much of it at the time. However, before a year had passed, and despite the sofa being used only occasionally in the guest room, nearly the entire surface had pilled. We contac...

I recently bought a Kıvık series sitting group from the Kartal Ikea store, hoping for the usual Ikea quality. Unfortunately, not long after I brought the furniture home, I started noticing separations forming at the wooden joints. This is quite disappointing and concerning, especially considering th...

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We purchased a wardrobe on the IKEA Turkey website on 08.07.2024. We also added an assembly service with the product by paying 1408 TL. We received an e-mail message on 11.07.2024 confirming that the installation will be done on 15.07.2024 and that the installation time will be notified via SMS 1 da...

I purchased two three-seaters and one two-seater sofa from IKEA a few months ago. Despite careful use, one of the three-seater sofas developed deformation, as seen in images and videos. I contacted customer service and sent emails, but they dismissed it as user error with a brief message after their...

I have a two-year warranty on the Toberget chair with product code 90432245, which I bought online at ikea.com.tr. However, during this time, the profile that supports the backrest erect has began to distort at the connecting point, causing the backrest to bow and rendering the chair unusable. Accor...

Completed from an online store in August 2023, I purchased Boaxel cabinet products. Among the products I purchased, most of the shelves turned out to be problematic. Transportation caused another issue, and assembly created a separate problem. Even though I applied multiple times, the installation t...

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Hello. On 22-10-2023, I purchased a Jokkmokk dining table with 4 chairs from the IKEA Antalya store, as shown in the attached invoice. On 02-04-2024, while a person of average weight was sitting down to eat, weighing about 50 kg, the part shown in the picture broke on its own. There is nothing wrong...

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I wanted to share my experience with the tea tray I bought from IKEA. Unfortunately, it started showing scratches after only the second time I used it. Although I initially believed it was a high-quality product, I now regret not giving it more consideration before making the purchase. Regrettably, ...

The plastic connectors on my IKEA Vilmar chairs broke after only 2-3 years because they deteriorated. I have four chairs. You can only find these parts at IKEA. According to IKEA, they don't have these parts available. However, they are offering a new product at a discounted price of 40% off for the...

We bought a Brimnes Wardrobe from IKEA Umraniye on October 21, 2023, and we put it together on our own. We found particle board under the label on the side of the wardrobe after taking it off. It looked like IKEA used the label to hide the faulty part of the product. They sent someone to check and t...

I purchased this Norsborg sofa from IKEA due to its removable covers, which are ideal for my pet. Now I find out that production has ceased. I did not care that the covers were in poor condition because I believed I could replace them at any time. But this report? Major downer! On top of that, the c...

I bought a bunk bed set for my children from IKEA. There was a bent part in one of the sets I bought. We only saw the damage to this part after the installation was completed. We reported the situation to the Adana IKEA store. The expert was directed. The expert who came stated that since the instal...

I bought a Pax wardrobe from IKEA because it said it came with a 10-year warranty. One of the wardrobe doors broke, which is a shame. I tried to email IKEA's customer service and also went to their store in Umraniye, but they haven't replied, and I still can't find a new door for my closet. It looks...

I purchased a Jarvfjallet model chair from IKEA and later bought another one due to my needs, mainly because of the 10-year warranty offered by IKEA. However, it is deeply distressing to learn that IKEA might be deceiving its customers. After assembling the second chair, I discovered that there were...

I purchased an Alex Work Desk from IKEA in August 2022, and despite only using a damp cloth to wipe off dust weekly, it swelled up visibly from the surface. I reached out to IKEA's customer service and had a conversation with a representative. They instructed me to send product images to the email a...

The problem is that the items I got from IKEA ONLINE are like they survived a big accident. They were two packs and both were almost competely damaged. One of the had a mirror and I received it broken into pieces. I sent them back and probably they will pay back. But it isn't fair as I won't be able...

The sofa set regret bought from IKEA. I bought a friheten brand one triple one l sofa set from IKEA. It's only been 11 months since my wife and I've been working at home, we both don't sit for 1 hour a day on them and the products were mohaired, cottoned and the ropes started to be peeled off from t...

I've always admired IKEA's stylish and reasonably priced home furnishings. My recent experience with an IKEA blanket, on the other hand, has left me very disappointed. IKEA drew me in with its vibrant colors and appealing fabric patterns, so I bought a lovely blanket. It appeared to be the ideal add...

The hultarp dish rack with product code 20444435, which I bought from IKEA on 07-09-2022, rusted (Transaction Number on the invoice: 140902321). The product is sold as a dish rack and it will come into contact with water and can rust. When I took the product to the store, they said that the product ...

Even though the product I bought from the internet was sent broken, no solution is offered in any way. They have a so-called 2 year warranty. I've been calling for days, I'm writing, only automatic replies are being written. It is a shame for a huge company to waste the nation's labor. I am an extra...

if I had known, I wouldn't have made this bad decision, oh man, putting together that assembly was a real pain. I had to get my spouse and dad to help me out. And to top it off, when I found out what the dresser was made of, I couldn't believe it, thought the dresser would be a good choice for my ba...