1win Ignored Missing UPI Deposit for Over 15 Days
I deposited 2,000 via UPI into my 1win account, but even after more than 15 days, the amount has still not been credited to my gaming balance. The money was successfully debited from my UPI, yet it is not visible in my 1win account. Your platform currently does not provide an option for me to add or see a transaction or reference ID, so I am unable to share that detail here, but the payment was completed on my side. Despite this, the deposit has not reflected in my account, and I have been left without any resolution. I request that 1win urgently investigate this missing deposit, locate the payment, and either credit the 2,000 to my 1win account or refund it to my original UPI source as soon as possible. I also expect a clear explanation of why this issue occurred and why it has not been resolved for more than 15 days.
Hello! Your request has been registered and is currently being processed. It has been passed to the appropriate specialists, who are reviewing the situation in detail and verifying all related information in line with standard procedures. The request remains active and under supervision. We are focused on ensuring a careful and accurate review, so the process is being handled thoroughly. Any updates or final decisions will be reflected in the system as soon as they become available.
No solve from 1win company my deposit issue not solve id 7170752
Hello! We have checked your case and confirm that a new request has been created for this deposit. At the moment, it is under review and being processed by the payment system. We are doing everything possible to ensure that the deposit is credited as soon as possible. We appreciate your patience and will keep monitoring the situation until it is resolved. If you receive any updates from your bank, please feel free to share them with support.
Hello! The request is still under processing and is being closely monitored by us to ensure that everything is handled as swiftly as possible. We appreciate your patience and will continue to keep a close eye on the situation until it’s resolved.
Hello! We require additional information to complete the checks related to your request. Please send us your bank account statement via the support chat. This will allow our specialists to conduct the necessary review more quickly and get back to you.
