Even though the product I bought from the internet was sent broken, no solution is offered in any way. They have a so-called 2 year warranty. I've been calling for days, I'm writing, only automatic replies are being written. It is a shame for a huge company to waste the nation's labor. I am an extra victim because there is no IKEA store in my location. What I'm paying from my credit card right now, in a closet that doesn't exist, so that IKEA can win. It's my first time shopping at IKEA and I regret a thousand regrets. True service is to be solution-oriented even when the customer has a problem. I buy goods and you sell, you have to do this business with merit.
The products I bought from the IKEA website were delivered incomplete. I had purchased two products (“jall laundry drying rack”, “hallbar waste sorting box”) but the laundry drying rack is shown as delivered even though it was not delivered. I called customer service and they opened a record. It's b...
Very poor service & operation management. "Being victimized with our money" will probably summarize my experiences accurately. My first sofa order (order no: 211607231628246) from IKEA's online store was delayed for a week, despite the payment being taken, with the excuse of the item being out of st...
I've been waiting for a product replacement for four months, and IKEA has failed to send me the products. IKEA, in reality, doesn't live up to its reputation as a corporate and reputable brand in the aftermarket. Engaging with their customer service has proven to be a time-consuming and unproductive...
I ordered things from IKEA on June 16, but Horoz Lojistik tried several times but couldn't bring them to me. Both the call center and Horoz didn't answer when I called. After two weeks of waiting, I told them I couldn't get the products because I wouldn't be at the address anymore and asked for a re...
Ugh, I just purchased a dining room table from Ikea online and it arrived broken! I had to call them up and explain the situation, but they wouldn't even acknowledge my complaint. The delivery service, on the other hand, confirmed that everything had been delivered. So basically, I wasted my money a...
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