Hotels.com reservation not found

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1

Hotels.com Reservation Not Found at Hotel Despite Full Payment

Ünsal
Ünsal
May 15 8:15 AM40

I made a reservation for Leila Mansion Hotel in Tekirdağ via Hotels.com on 12 May and fully paid the accommodation fee o...

2

Hotels.com Reservation Not Found At Check In - Paid Booking Left Without Hotel

Kayhan
Kayhan
December 31, 2025 4:11 PM39

I made a reservation through Hotels.com for Otel Nil Fırat with confirmation number 72069582771748. The stay was booked ...

I Can’t Access or Modify My Hotels.com Booking Due to a Duplicate Account Issue

Haluk
Haluk
July 21, 2025 10:34 PM29

On July 21, 2025, I booked a 3-night hotel stay in Germany through Hotels.com. However, I unknowingly created two differ...

1

Hotels.com Booking Disaster and No Refund

Hüseyin
Hüseyin
July 11, 2025 5:45 PM14

I booked my trip to Sapanca through Hotels.com. The day before my trip, I called the accommodation I'd booked, and they ...

1

Hotels.com Charged Me a Penalty for a Booking Made by Mistake

Maksut
Maksut
July 7, 2025 5:03 PM30

I made a mistake and accidentally booked a reservation through Hotels.com for a date one year later. While I was on the ...

I Can’t Access My Booking Code from Hotels.com and Can’t Reach Customer Support

Emine
Emine
June 29, 2025 12:39 PM65

I booked a vacation through Hotels.com, and everything seemed to go smoothly—until I realized I never received my reserv...

I Cannot Access My Hotels.com Booking Made by a Friend

Cemre
Cemre
June 20, 2025 3:32 PM57

My friend and I organized a vacation, and they took care of all the reservations through Hotels.com. Unfortunately, I am...

Hotels.com Took My Payment but Doesn’t Show My Booking

Hilal
Hilal
June 12, 2025 11:39 AM35

I made a hotel reservation online through Hotels.com and paid a significant amount for the booking. However, I am now un...

I Canceled My Hotels.com Booking After Hotel Had No Room But Still Got No Refund

Volkan
Volkan
May 13, 2025 12:25 PM10

I made a hotel reservation through Hotels.com and, as a precaution, called the hotel directly to confirm the booking. To...

I Canceled My Hotels.com Booking After Hotel Had No Room But Still Got No Refund

I Booked on Hotels.com but Found Out 15 Days Later the Hotel Was Overbooked

Serdar
Serdar
May 8, 2025 5:13 PM14

I made a hotel reservation through Hotels.com, expecting everything to be confirmed and secure. But 15 days later, I rec...

Hotels.com Keeps Canceling My Trips Due to Unclear Hotel Opening Dates

Gamze
Gamze
May 8, 2025 12:37 AM7

Hello. I experienced this exact issue back in the summer of 2023, and sadly, it's now happening again in 2025. I booked ...

Hotels.com Keeps Canceling My Trips Due to Unclear Hotel Opening Dates
1

Hotels.com Ignored My Issue and Didn’t Add My Points Despite Valid Reservation

Serap
Serap
April 11, 2025 10:01 AM55

I’ve been a loyal Hotels.com customer for a long time and never had any major issues—until now. During my most recent st...

Hotels.com Took ₺1900 for a Fake Hotel That Didn’t Exist When I Arrived

Süheyla
Süheyla
April 8, 2025 11:01 PM27

On April 5, 2025, I booked a stay at a property called Jash Bedroom through Hotels.com. When we arrived at the listed ad...

Hotels.com Took ₺1900 for a Fake Hotel That Didn’t Exist When I Arrived
Hotels.com Took ₺1900 for a Fake Hotel That Didn’t Exist When I Arrived

Hotels.com Reservation Missing at Hotel

Mert
Mert
March 7, 2025 2:58 AM29

I made a hotel reservation through Hotels.com, but when I arrived, the hotel couldn't find my reservation! I realized th...

Hotels.com Reservation Missing at Hotel
Hotels.com Reservation Missing at Hotel
1

Hotels.com Gave Me a Fake Booking – No Customer Support Available

Tolga
Tolga
February 25, 2025 10:32 PM23

I booked a hotel in Baku through Hotels.com, but when I arrived at the property, I was shocked to find out that the hote...

Hotels.com Won't Refund Tbilisi Hotel Despite Cancellation

Ozlem
Ozlem
January 23, 2025 3:05 PM30

I booked a hotel in Tbilisi through Hotels.com, but the hotel notified me that they had closed and wouldn’t be able to a...

Hotels.com Cancelled My Reservation for Non-Payment Despite "Pay at Check-In" Option

Salih
Salih
December 27, 2024 2:27 PM86

I booked a stay at Değirmenburnu Residence Bodrum through the Hotels.com app for December 31, 2024, to January 1, 2025. ...

1

Hotels.com Refused to Refund My Canceled Reservation

Eyyüp
Eyyüp
December 21, 2024 1:40 PM43

Think twice before making a transaction through Hotels.com. On November 5, 2024, I made a 20-day reservation for April 1...

1

Hotels.com Canceled My Reservation Without Explanation – No Support Provided

İrem
İrem
December 10, 2024 12:27 PM48

I booked a reservation through Hotels.com and received an email the next day stating that my reservation was canceled. W...

Hotels.com Ignored My Complaint About Money Stolen at Deevana Patong Resort

Ceyhun
Ceyhun
November 30, 2024 1:15 AM43

We made a 3-night reservation from Hotels.com at Thailand - Deevana Patong Resort & SPA Hotel. We checked in at the hote...

1

Hotels.com Left Me Stranded as Hotel Was Closed Without Any Prior Notification

Sedat
Sedat
November 26, 2024 9:51 PM45

Hello, I was unable to receive the service associated with Hotels.com travel program number 72059799100707 because the h...