Hotels.com Left Me Stranded as Hotel Was Closed Without Any Prior Notification

Hello, I was unable to receive the service associated with Hotels.com travel program number 72059799100707 because the hotel in question had been closed for two months. It is absolutely unacceptable that you were unaware of this situation and failed to inform me. After a very long journey in our private vehicle, my wife and I were forced to continue driving without a chance to rest. The conditions were extremely dangerous, with darkness and heavy fog, and we narrowly avoided accidents multiple times. We endured incredibly difficult hours and ultimately had to sleep in the car until morning. I intend to file complaints against you on every possible platform. As someone who has been writing regularly for a national newspaper for years and has extensive media connections, I assure you that I will bring significant attention to this issue.