The last place I rented through Hotels.com had artificially boosted reviews. How can I make sure they are true?

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Xolvie Resolution Specialist28 Nisan 2024 15:51

There is no foolproof way to verify Hotels.com reviews, but there are ways to spot fake reviews and get a better idea of a property:

• Examine the reviews first. Generic, overstated, or repetitive language is common in fake reviews.

• Check the reviewer's profile for patterns like only one or two overwhelmingly positive reviews of the same property.

• Property reviews should be detailed, as fake ones are usually vague. Beware of sudden positive reviews around the same time.

• Check more than just reviews. Visit Hotels.com to view ratings by cleanliness, location, and value.

• Compare user-uploaded hotel photos to professional ones for consistency. Search online for independent property reviews, news articles, and blogs for different perspectives.

• Use Xolvie, TripAdvisor, or Google My Business for more reviews and comparisons.

Share any additional information or insights you might have in the comments or submit your complaint.

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1 Comment

File a complaint with the U.S. internet commerce consumer protection agencies. I believe technically you can complaint with any government agency globally where hotels.com operates
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