I didn’t receive a refund for a Fly Dubai ticket that was canceled or canceled at my request. How can I request a refund?

First, clarify which fare type you purchased—refundable or non-refundable—and what fees apply when a cancellation is initiated by the passenger.

What you should do:

Check the cancellation status in your booking and make sure the cancellation has been properly recorded.

Keep the cancellation confirmation, booking reference, and all related notifications.

If the ticket was purchased through an agency, refunds are usually processed through that agency rather than directly by the airline.

If the purchase was made directly from Fly Dubai, submit a refund request and include the payment details used for the purchase.

Refund processing times may take several weeks and depend on the payment method and the bank.

However, a lack of refund without explanation, repeated delays, or being pushed to accept a voucher instead of cash without your consent are valid reasons to file a claim.

If Fly Dubai does not refund your money, ignores your requests, or keeps postponing deadlines, be sure to document the situation on Xolvie.

A public complaint helps draw attention to the issue and shows other passengers how refund cases are handled in practice.