I purchased the Creality K1 Max expecting a reliable, high-quality 3D printer. Unfortunately, after updating the slicing software, the printer’s nozzle scraped and damaged the print bed during a job. This is unacceptable for a product in this price range. I contacted Genix, the only authorized serv...
I purchased the Creality K1C 3D printer, which was delivered to me on February 19, 2025. To my frustration, the device malfunctioned just 15 days later, on March 7, 2025. I contacted customer service immediately, and while they opened a support case, it was closed without resolution—apparently, I wa...
I purchased a Creality K1C 3D Printer, and unfortunately, it became faulty not long after purchase. I submitted a warranty repair request on March 6, 2025, but it has now been several days without any follow-up or response. Despite the system confirming that my request was received, no repair proces...
I purchased 5 spools of Hyper Series red filament from Creality. At first, everything went fine—the first two rolls printed without any issues. But when I opened the third and fourth spools, the print jobs kept failing due to winding issues with the filament. It caused two separate prints to fail en...
About three months ago, I purchased a Creality printer. When I first set it up, I had no trouble adding the printer to the Creality app. However, even then, I couldn’t access the built-in camera through the app—only through the computer. That alone was a major letdown, because live monitoring via th...
I own a Creality K1 Max 3D printer, and it's still under warranty. A few weeks ago, the nozzle got clogged during a print. I paused and shut down the printer to clear the blockage. When I turned it back on, it asked if I wanted to resume the print. Since the job had just started, I pressed "yes." T...
My experience with the Creality Ender 3 S1 Pro has been a huge disappointment. I bought this printer with high hopes, expecting reliable performance and quality prints. But from the very beginning, I struggled to get anything usable out of it. I barely managed to print two models before running into...
I bought a Creality K1 3D printer just two weeks ago, and it suddenly stopped working with constant error codes. The main issue was “nozzle failed to heat,” and it happened out of nowhere. I didn’t change any settings or do anything unusual. When I tried to replace the nozzle, I realized how overly ...
I was initially happy with the 3D printer I purchased from Creality. When it first arrived, everything worked smoothly and the prints came out just as expected. But over time, the print quality has noticeably declined—and now I’m dealing with serious bed adhesion issues. Prints no longer stick prope...
