I can’t complete online check-in for my Fly Dubai flight. What should I do, and how else can I check in?

Online check-in may be unavailable for various reasons, and it is not always the passenger’s fault. Most commonly, issues occur if:

the ticket was purchased under a special or group fare;

there are additional services or special remarks in the booking;

document or visa verification is required;

the flight is operated with a partner airline or involves a connection;

the system is temporarily unavailable.

If online check-in does not open or shows an error:

try checking in from a different device or browser;

verify that your booking details are entered correctly;

make sure check-in has already opened according to the schedule.

If online check-in is not available, you have the right to check in at the airport at the Fly Dubai counter. Being unable to check in online is not, by itself, a reason to deny travel or impose extra penalties, as long as you arrive at the airport on time.

If, due to an online check-in issue, you are forced to pay for airport check-in, denied boarding, or not given a clear explanation, be sure to document the situation on Xolvie.

This helps protect your rights and warns other passengers about possible check-in issues on Fly Dubai flights.