StockX Shoe Order Delayed for Two Months With No Updates

It has been two months since we placed our shoe order with StockX, but we still haven't received any updates. The only information I have is the order number included in the confirmation email. If there is a representative who can help resolve this issue, I kindly request an urgent response.
As far as I know, StockX does not have any physical stores in Türkiye, which makes it even more difficult to get assistance with this issue.
