Flydubai Did Not Fully Refund Canceled Flight – Customer Complaint

Hande
Fly Dubai
42

My March 8, 2026, Dubai–Istanbul flight with Flydubai was canceled, and I had paid 2,301.31 AED for this ticket. After the cancellation, the refund I received was incomplete, with approximately 1,650 AED still unpaid. The company has not provided any explanation for this missing amount.

Since March 5, 2026, I have sent multiple emails to both the Dubai and Turkey offices, but I have not received any response. Although the Turkey office initially stated that they would handle the issue, they failed to follow up and left the matter completely unresolved.

I request that the remaining 1,650 AED be refunded to me in full and without delay, as it was withheld without any explanation.

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