Unable to cancel the subscription with phone call or email. They only provide phone number on web site and no other way ...to cantact, i tried to call them and they said they only can do discount for the membership but not abel to pross a cancel requair for me. Absolutely absurd.
I downloaded the app and bought a flight ticket through eDreams just once, after which an eDreams Prime membership was a...ctivated without my knowledge or explicit consent. I recently noticed that over $8 in Prime fees has been regularly deducted from my card every month since July. Upon seeing these
I am writing regarding repeated charges taken from my bank cards for the eDreams Prime loyalty programme, although I hav...e not used these services. In 2023 I bought Wizzair tickets to Georgia through eDreams and, at that time, a payment of EUR 74.99 was debited from my card ending 0188 on 18/08/2023
I recently discovered that Edreams charged me for a Prime subscription even though I never activated this subscription m...yself. On 8 August 2026, my bank (Gulf Bank Algérie) debited an amount of 101.29 EUR for “EDREAMS PRIME ANNUAL”, which appears on my account statement as a debit notice. My Edreams
On August 11, while searching for flight tickets on Skyscanner, I was redirected to eDreams. The total ticket price disp...layed on the eDreams website was $124, which I approved before completing the payment process. However, after the transaction, I checked my credit card activity and discovered tha
On May 26, 2026, I purchased a Pegasus Airlines flight ticket (PNR: CPNR9GMM) through eDreams. While the ticket was list...ed on Pegasus’s official website for $93, I bought it for $87 thanks to a $6 discount offered by eDreams. I canceled the ticket on May 27 or 28, 2026, and I have been fighting for
I live in Bangkok, Thailand and I am writing regarding two consecutive monthly unauthorized charges made to my Kasikorn ...Bank debit card by “eDreams Prime M Barcelona ES”. On 9 July 2026 and again on 9 August 2026, an amount of THB 399 was automatically deducted from my debit card. I have never creat
On July 24, I purchased a ticket for a Diyarbakir–Istanbul flight through eDreams for $77. Even though the payment was d...educted from my card, the ticketing process was not completed and my ticket was never issued. Despite trying live support multiple times, I received no response, and no informatio
I purchased only a flight ticket through eDreams and had no intention of buying any package or add-on service. I did not... knowingly sign up for a Prime Plus membership, nor did I give explicit consent for a paid subscription. Despite this, when I checked my account, I discovered that a Prime Plus mem
I booked a round-trip flight ticket with Pegasus Airlines through eDreams, the payment was processed on my card, and I w...as issued an itinerary with reference number 2alwf5. Despite this, when I arrived at the Pegasus counter at the airport today, I discovered that my reservation was not in their sys
I am writing this complaint to publicly share multiple severe issues I experienced with eDreams and to demand a resoluti...on. 1. Lack of Transparency During Flight Searches: When searching for flights on the site, baggage allowance rules, conditions, and other critical service details are not present
On August 6, 2026, an unauthorized pending charge of $8 appeared on my card with the descriptor "eDreams Prime m barcelo...na ESP". Even though I previously canceled my membership following prior transactions on eDreams, I cannot accept that this charge was still processed. I cannot see a clear explan
I made a car rental reservation through eDreams for July 28 to August 3 for a total of $217. When I went to pick up the ...vehicle at the Green Motion office in Bursa Parkora, staff verbally informed me that they would not release the car, citing my credit score. The transaction was canceled without a
I bought a flight ticket via eDreams for 18 July 2026. Although I only wanted to purchase the ticket, eDreams charged me... 14.99 Singapore dollars this morning for a Prime membership that I did not knowingly request or approve. A similar deduction was also made previously when I bought a ticket on eDr
On 29/07/2026 my eDreams Prime subscription was renewed and my card was charged 89.99 €. I did not want to renew this se...rvice and immediately requested a refund of the amount charged. In response to my request, eDreams only offered me a voucher, but I clearly prefer and request that the money be ret
Even though I previously canceled my eDreams Prime membership, my card was charged a total of $44 between April and July.... I received zero notification emails regarding these charges billed to my Garanti Bank card, nor was I ever notified about payment receipts or my membership status. When I notice
"Problem Resolved Thank You."
I made a car rental reservation for an SUV with Enterprise through the eDre...ams website in Auburn, United States, for the period of July 1–2. My reserv
Today, 14 July 2026, my eDreams Prime subscription was automatically renewed and £99.99 was taken from my SumUp bank acc...ount for “EDREAMS PRIME ANNUAL GIBRALTAR GI”. I did not intend to continue this subscription and I was not aware that such a high renewal fee would be charged in this way. I have o
Today an amount of 99€ was withdrawn from my d360 bank account without my knowledge or consent, and I discovered that I ...was enrolled in an eDreams Prime membership. I did not want to subscribe and I did not agree to activate this membership in any way. I request that my eDreams Prime membership be c
I recently discovered that eDreams has been deducting money from my Standard Bank account in South Africa without my con...sent, apparently linked to a past flight booking. Since February 2026, an amount of approximately R229 ZAR has been taken from my account every month, and I was not informed or awa
I am submitting a complaint regarding an unauthorized subscription and charge from eDreams Prime connected to my email a...ddress 375333008***@mail.ru. When I bought flight tickets to Tallinn on 24.06.2026, I did not give any clear consent to a paid subscription. Despite this, on 09.07.2026 at 14:32 an
I had an active eDreams Prime subscription which I cancelled via the eDreams mobile app from South Africa, using the sam...e account that was being billed on my credit card. After I cancelled, I did not receive any cancellation confirmation email, yet the subscription charges continued to be taken from
I am writing regarding an unauthorized charge attempt of 99.99 € linked to my Visa card by eDreams today, even though I ...have never agreed to any subscription or future payments with your company. I received a notification from my Visa card company at 10:33 this morning (Israel time) informing me tha
Writing regarding my eDreams Prime subscription linked to booking reference 25167480098. On 8 June 2026 I was charged €9...9.99 for a Prime renewal, which I cancelled the s e day and immediately requested a refund. I have not used any Prime benefits since this renewal. Despite this, my refund request h
