I recently discovered that eDreams has been deducting money from my Standard Bank account in South Africa without my con...sent, apparently linked to a past flight booking. Since February 2026, an amount of approximately R229 ZAR has been taken from my account every month, and I was not informed or awa
I am submitting a complaint regarding an unauthorized subscription and charge from eDreams Prime connected to my email a...ddress 375333008***@mail.ru. When I bought flight tickets to Tallinn on 24.06.2026, I did not give any clear consent to a paid subscription. Despite this, on 09.07.2026 at 14:32 an
I had an active eDreams Prime subscription which I cancelled via the eDreams mobile app from South Africa, using the sam...e account that was being billed on my credit card. After I cancelled, I did not receive any cancellation confirmation email, yet the subscription charges continued to be taken from
I am writing regarding an unauthorized charge attempt of 99.99 € linked to my Visa card by eDreams today, even though I ...have never agreed to any subscription or future payments with your company. I received a notification from my Visa card company at 10:33 this morning (Israel time) informing me tha
Writing regarding my eDreams Prime subscription linked to booking reference 25167480098. On 8 June 2026 I was charged €9...9.99 for a Prime renewal, which I cancelled the s e day and immediately requested a refund. I have not used any Prime benefits since this renewal. Despite this, my refund request h
I made a flight booking through the eDreams website with Lufthansa for travel on 15 July 2026 under the reference XFQQNM.... The original booking was from Newcastle, but Lufthansa has cancelled and rerouted the flight so that it now departs from Manchester, which is more than four hours away from my or
I am writing regarding an unauthorized eDreams Prime charge of €89 that was taken from my credit card on 16 June, after ...I purchased a flight through your platform. I only intended to buy a single flight, and at no point did I knowingly agree to or wish to subscribe to eDreams Prime. The card I used
I am writing regarding an unwanted renewal of my eDreams Prime subscription. My account is registered under the name Ðev...rije P*** R*** with the email address 04dj***@gmail.com, and the subscription is a yearly eDreams Prime membership managed through the mobile app. On 15.06.2026, an amount of aroun
On June 1, I purchased an airline ticket through the eDreams app for a Pegasus Airlines flight departing from Istanbul o...n June 6, 2026, at 12:40 PM. The ticket cost approximately $92. Because my travel plans were canceled the following day, I attempted to cancel the ticket on June 2 at around 10:00
I recently discovered a charge of £79.99 taken from my account with The Co‑operative Bank on 30/08/25 for an eDreams fli...ght booking–related subscription that I was not aware I had. I did not knowingly subscribe to any ongoing service with eDreams and only became aware of this when I saw the £79.99 c
I have an ongoing issue with my eDreams Prime subscription that started in June 2024 and is still not resolved. Without ...my clear consent, a Prime subscription fee was taken from my account, so I contacted eDreams by phone. During that call I was assured that my Prime subscription would be cancelled
I am submitting this complaint regarding the handling of my flight change request by eDreams. My reservation includes a ...flight from Istanbul to Vienna on 5 June and a return flight from Vienna to Istanbul on 7 June, operated by Ajet and Pegasus. When booking, I purchased both the Premium (Prime) mem
I am writing to raise a serious complaint regarding the unauthorized renewal and refund of my eDreams Prime annual subsc...ription. My Prime subscription was charged to my account on 1 June 2024, 1 June 2025 and 1 June 2026, each time for an amount of 99.99 EUR. I was never asked for my consent for the
On 25 May 2026 at around 10:26 a.m., an amount of 99.99 EUR was charged to my credit card from Garanti Bank by eDreams P...rime for a premium subscription that I did not authorize. I did not knowingly subscribe to any Prime membership, and I never approved this payment, so I consider this charge to be
Today I was charged 89,99 € for an eDreams Prime subscription that I did not consent to. I only noticed the charge after... it appeared on my Visa card, which is linked to my account in Spain, and I immediately cancelled the subscription as soon as I saw it. After cancelling, I tried to contact eDreams
I am writing to dispute a charge of £79.99 that was taken from my account on 14 April 2026 by eDreams for a Prime member...ship that I did not knowingly authorise or consent to. The amount was ultimately withdrawn through my PayPal account. I was not aware that any subscription had been activated with
I noticed that an amount of 36.731 HUF was charged to my Visa Debit card on 2026.04.30 at 07:51:38 in connection with eD...reams, even though I have never knowingly created any membership with eDreams and I have never made any purchase for this amount. I did not authorize this transaction, and I was no
On 14 May I discovered an unauthorized direct debit of £89.90 taken from my Lloyds card for an “eDreams Prime” subscript...ion. I only purchased a ticket from eDreams and did not at any point intentionally subscribe to eDreams Prime or agree to a paid membership. As soon as I noticed the charge, I aske
I live in the United Kingdom and have been repeatedly charged by eDreams on my credit card for a subscription that I do ...not recall ever signing up for and have never used. Despite this, the payments have continued for years, and this year alone the total taken from my account is around £80. I tried
On January 3, 2026, I started an eDreams Prime free trial membership while purchasing an airline ticket through the eDre...ams application. However, after the trial period ended, I was automatically transferred into a yearly subscription plan with monthly payments without any clear approval or confirm
I made a reservation through eDreams for a Pegasus Airlines flight from Ankara to Düsseldorf scheduled for May 22, 2026.... On the same day, I canceled my flight through Pegasus Airlines after being redirected there via eDreams. During my communication with Pegasus Airlines, I was informed that the c
As a user living in Türkiye, I used eDreams only to purchase an airline ticket without creating a membership account. H...owever, after entering my credit card information on the website, an eDreams Prime membership was activated without my knowledge or consent, and membership fees were charged to my
I purchased a return flight ticket through the eDreams website on Thursday, 30 May, in the morning for Zambia Airways, f...lying from OR Tambo Johannesburg to Lusaka on 8 May and returning from Lusaka to Johannesburg on Sunday, 17 May. The total amount I paid for this ticket was R7,200.00 by credit car
I am writing regarding unauthorized charges for an eDreams Prime subscription linked to my recent flight booking with bo...oking reference 24747866398. I have been charged for a Prime subscription that I did not knowingly subscribe to and did not agree to pay this amount. On 25/03/2026, an amount of R2
