On September 21, 2025, at 21:09, I attempted to purchase a flight ticket worth 12,446.70 TL through eDreams. After entering my card details, the page froze and the transaction was not completed. I did not receive any confirmation email or PNR number.
Despite this, the amount is still pending as an open authorization in my Garanti Bank account. I was unable to reach eDreams customer service, and the available contact information and guidance were insufficient.
I request that this transaction be canceled and that the pending amount be refunded to my account. This is the first time I have experienced such an issue, and I expect a prompt resolution.
On December 21, 2024, I purchased a one-time flight ticket through eDreams. That was my only transaction with them—until I suddenly discovered that on March 19, 2025, they withdrew ₺3,988.78 from my account without any permission or prior notice. The charge appeared on my bank statement with just th...
On 15.06.2025, I purchased a Pegasus flight ticket through the E Dreams platform with reservation number 23349551652. The total payment was ₺4.200. However, just 5 minutes after purchase, I cancelled the ticket directly through Pegasus due to a change in my plans. Despite this, for over 15 days now,...
Today, an unauthorized charge of ₺4200.51 was made on my Papara card by eDreams Prime. Previously, on December 24, 2024, I purchased a flight ticket f...
I tried to purchase a ticket for my Izmir to Stuttgart flight on 26.07.2024 from the eDreams company through the Skyscanner app. After filling in my details correctly, I made a payment of ₺2,980 via credit card. Despite receiving a confirmation stating "Your reservation is confirmed," my ticket was ...
On October 2, 2025, I purchased a Pegasus Airlines ticket for the Gaziantep–Rotterdam flight through eDreams (booking number: 1BFE5Q). The day after the purchase, Pegasus canceled my flight and informed me that I needed to contact eDreams for further assistance. I then reached out to eDreams custom...
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