Dear Sir/Madam, I booked a flight ticket with eDreams on 12th July, and I have just noticed from my credit card transactions that eDreams deducted the following amounts: 13.07.2025 - S$251.23, 28.07.2025 - S$14.13, and 16.09.2025 - S$14.13. I understand that the flight ticket cost was only S$251.23. Please investigate this matter and refund the two additional deductions. Thanks and regards, Muthu R***.
Dear eDreams Customer Support, I recently booked a flight on January 29, 2025, at 11:15 AM from Auckland to Dunedin through eDreams. The total amount displayed and confirmed in my email receipt was $370.38 NZD, which I paid in full using my BNZ debit card. However, upon reviewing my bank statement, ...
Dear EDream Authorities, Thank you for taking the time to read my email. My name is Karemera K. John. I recently used EDREAM to purchase a ticket to Madrid on June 16, 2024, for which I was correctly charged 251.55 euros on my bank card. However, today at 16:30, an unauthorized deduction of 89.99 eu...
Dear eDreams Customer Support, I recently noticed that I have been charged R175 x4 per month since January 2025 for a subscription with eDreams Prime. I did not intend to purchase this subscription, and I kindly request that you cancel it immediately. Additionally, I would greatly appreciate it if y...
I don't know if I bought any tickets with eDreams between June 20 and 23, 2025. If I did, why didn't eDreams send me any tickets or confirmation? I know for sure that I tried to book through eDreams, but it didn't work, so I had to book directly with FlySafair. I still had to pay eDreams R3,563.55 o...
Dear Sir / Madam, The below two transactions are unauthorized. Please make arrangement to return the amount S$13.99 + S$14.38= SGD 28.37 1) Transaction Ref: 527305473766 Date & Time: 30 Sep 13:31 (SGT) Amount: SGD13.99 (No idea how much will be debited though DBS email mentioned as S$13.99) From: DB...
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