I booked a ticket and eDreams first said there was a technical issue and the ticket was not confirmed, but later I saw that the ticket was actually confirmed without them sending me any email. Because they told me it was not confirmed, I purchased another ticket, but now I see that my card has already been charged for the first one. Since I already bought a new ticket, please cancel the first ticket and refund the amount to my account.
Hi, I booked a flight on December 8 via eDreams. I input a debit card, but the transaction did not push through, and eDreams requested another card. So, I input a new card, which is a credit card, and the transaction was confirmed. I received a statement from the first card stating that you charged ...
I purchased tickets through eDreams, but they overcharged both me and my friend. To make matters worse, a month later, our cards were charged again without authorization. We are not even sure if our tickets are valid at this point, as there has been no confirmation. Trying to resolve this has been a...
I purchased a ticket to Tirana through eDreams using my girlfriend’s account since I didn’t have enough funds in mine. However, eDreams charged us twice—once on January 17, 2025, and again on February 1, 2025. This is completely unacceptable and has made me lose trust in their payment system. Why wa...
Today, I purchased a one-way ticket for two people from Gaziantep to Sabiha Gökçen for September 11th on eDreams.com. After completing the payment, I received a notification stating that the reservation was canceled. Despite paying for the tickets, I have not received a refund for the canceled booki...
In September, I purchased a ticket through eDreams for my Rotterdam–Lisbon flight, which took place on September 11. The last four digits of my credit card are 2853. While the ticket price should have been 12,650 TL, a total of 13,400 TL was withdrawn from my account. In addition, today (September 2...
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