Dear eDreams Customer Support, I recently noticed that I have been charged R175 x4 per month since January 2025 for a subscription with eDreams Prime. I did not intend to purchase this subscription, and I kindly request that you cancel it immediately. Additionally, I would greatly appreciate it if you could refund all charges that have been deducted from my account from January 2025 up to August 2025, as I have not used or benefited from the subscription. Please confirm the cancellation and advise on the refund process. Thank you for your assistance. Kind regards.
Dear eDreams Customer Support, I recently noticed that I have been charged R135 per month since May for a subscription with eDreams Prime. I did not intend to purchase this subscription, and I kindly request that you cancel it immediately. Additionally, I would greatly appreciate it if you could ref...
Hello eDreams team, I just saw a charge for the yearly eDreams Prime subscription that I didn’t mean to renew, and it caught me off guard. Please cancel my Prime subscription right away. Thank you! I’d like to request a full refund of the amount charged since I haven’t used any Prime benefits during...
Hello eDreams Team, My name is Faiz R*** and my account has been charged €99.99 today (05/09/2025) for a “Prime Annual” subscription. I did not intentionally activate or authorize this subscription, so this charge is unexpected. Please cancel my Prime subscription immediately. Please process a full ...
On 9 December 2025, a payment was withdrawn from my Mastercard for the renewal of an eDreams Prime subscription that I deliberately did not want to continue. I had intentionally avoided paying for the renewal and even changed my card details so that no further charges would be possible, as I do not ...
On 10 December 2025, my credit card was charged 89.99 AUD by eDreams for a Prime annual subscription, plus an additional 3.15 AUD overseas transaction fee. I did not knowingly subscribe to any eDreams Prime service, and I can find no reference to such a subscription in my emails, documents, or any r...
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