On October 25, 2025, an eDreams Prime membership was created without my knowledge, and my card was charged €99.99. Since my card allows online purchases, the payment went through successfully, and the transaction was linked to my email and mobile number. I tried contacting the company by email but couldn’t find a valid address, and all my messages bounced back. I chose not to call due to language barriers and high international call fees. I only registered on the site to book flight tickets and was unaware that I was agreeing to a Prime membership. The membership fee was not clearly disclosed and was hidden at the bottom of the confirmation email in very small print. This process is misleading and lacks transparency, especially for non-English-speaking users. I have already canceled the Prime membership and demand a full refund for the unauthorized charge made without my consent. I completed the transaction from Pakistan and expect this issue to be fully resolved.
On September 20, 2025, an eDreams Prime membership was created without my knowledge, and an attempt was made to charge 99.99 EUR to my card. Since my card is disabled for online purchases, the charge was unsuccessful. This transaction was linked to my reservation number 23886420147. I tried to reach...
I purchased a single flight ticket through eDreams and was automatically enrolled in their Prime membership without my knowledge or consent. At first, they withdrew a small amount—around €5—from my account. I noticed it and immediately canceled the so-called membership. Despite canceling, on April 1...
On July 17, 2024, €89.99 was charged to my credit card for an eDreams Prime membership. When I purchased my ticket this month, there was no indication of a Prime membership, and I am usually careful about these things. I had used a one-month free trial, but it seems they reflected it as a continuati...
On September 22, 2025, I purchased a flight ticket through the eDreams website. During the purchase process, I did not approve any Prime membership or additional service, nor did I check any boxes for such an option. However, on the same day, I later noticed that 99.99 EUR (5,040.10 TL) was withdraw...
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