On September 25, I tried to purchase a ticket through Edreams because I found the cheapest airfare there. During the purchase, the system repeatedly displayed the warning “payment not completed,” and the transaction was canceled without any reason. However, even though no ticket was issued, about a month later 350 TL was charged to my credit card.
After this happened, I tried to reach Edreams customer service, but I could not find anyone to address my issue. No explanation was given, and no refund was made.
I demand both an explanation for this charge and a full refund of the amount taken.
I purchased a ticket from the website Edreams for an Istanbul–Skopje flight. However, during the purchase process, a membership was unknowingly started, and my credit card began being charged 349 TL twice a month. The first charges occurred on September 5 and September 22, and these payments have be...
In September, I purchased a ticket through eDreams for my Rotterdam–Lisbon flight, which took place on September 11. The last four digits of my credit card are 2853. While the ticket price should have been 12,650 TL, a total of 13,400 TL was withdrawn from my account. In addition, today (September 2...
On September 19, I purchased a flight ticket worth approximately ₺5,000 through eDreams using my credit card. During the payment process, the confirmation screen and ticket details appeared, which led me to believe the purchase was completed successfully. However, after the transaction, I never rece...
On September 21, 2025, at 21:09, I attempted to purchase a flight ticket worth 12,446.70 TL through eDreams. After entering my card details, the page froze and the transaction was not completed. I did not receive any confirmation email or PNR number. Despite this, the amount is still pending as an ...
I recently purchased an online flight ticket from eDreams, but I have yet to receive any services after three weeks. Surprisingly, they took 2544 TL from my credit card without providing any service. I strongly advise everyone to avoid this company; they will drain your bank account. Notify your ban...
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