Myiq.com & Paypal: Deceptive Charges To My Acct I Didnt Knowingly Buy

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Charlene
April 15, 8:35 am
3

I live in the United States and recently took an IQ test on Myiq.com, where it was clearly presented to me as a $1.00 charge. I agreed only to this $1.00 payment for the test and did not knowingly subscribe to any ongoing service or membership. Despite this, Myiq.com started charging me $24.99 per month without my informed consent. I was charged $24.99 on February 22, March 18, and twice on April 9. In my PayPal activity, some amounts appear as refunds or credits, but the numbers are confusing and do not make sense to me. For example, it shows $24.99 refunded on February 22, a pending status for the March 18 charge, two $24.99 items on April 9 marked as refunded, a payment of $56.78 on March 7, and a PayPal credit of $38.97 on April 3, yet the system still shows that more than $103 is due. I dispute this amount because, given the payments, refunds, and credits displayed, it does not add up logically. I unsubscribed from Myiq.com and clearly communicated that I want nothing more to do with their services. About a week or more ago, I notified Myiq.com to stop billing me, and for over two weeks, I have been in contact with PayPal about this problem. Despite this, Myiq.com continued trying to charge me, and PayPal has continued to allow these attempts, which has been very frustrating. I consider the way Myiq.com presented the IQ test and subsequent charges to be deceptive, because I only agreed to a one‑time $1.00 test and never knowingly consented to a recurring subscription of $24.99 per month or any other hidden fees. My clear request is a full refund of all charges related to this unwanted subscription and any associated amounts that were taken, as well as confirmation that my subscription and any future billing attempts from Myiq.com are fully cancelled. Regarding the remaining balance and claimed amount due, I am unable to determine the exact correct figure because of the various payments, refunds, and credits, but based on what I see, it should be significantly lower than what is currently shown.

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